(Internal) LCHCS Strategic Plan 2025-2027

Community Engagement.

We will raise awareness of our services, foster patient trust, and establish LCHCS as a leading advocate for community health.

Strategy 2: Strengthen relationships with policymakers, local leaders and stakeholders to improve relationships and advance policy and legislation that impacts our patients.

Measure: Track activities and outcomes (# of visits per quarter, legislative policy, etc.)

2025 2026 2027 BY WHEN? B=Begin C=Complete

ACTION STEPS

RESPONSIBILITY

2a Establish a schedule for visiting local, state, and federal elected officials. Actively participate in SCPCA and NACHC activities.

Morgan Reuis

B

2b Develop tailored messaging for elected officials, with a particular focus on local leaders.

Morgan Reuis/Kywana Ritter

B

2c Extend invitations to elected officials to attend events hosted by our organization.

Morgan Reuis/Kywana Ritter

B

Strategy 3: Create dynamic educational programs that inform and engage patients and the community, showcasing our impact through diverse formats and platforms.

Measure: Patient satisfaction survey

RESPONSIBILITY

2025 2026 2027

ACTION STEPS

B=Begin C=Complete

3a Explore potential formats for educational programs. Create a calendar of activities and research the top health education needs of our patients (e.g., diabetes, weight loss, etc.).

Morgan Reuis/Angela Youmans

B

3b Develop the program format and messaging plan. Assign a team to oversee implementation.

Morgan Reuis/Angela Youmans

B

3c Utilize the Aprima Enhanced patient portal to design and implement various forms or questionnaires as needed.

Morgan Reuis/Jennifer Rahn

B

3d Launch the educational programs.

Morgan Reuis/Angela Youmans

B

C

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