Head of Building Services
Candidate Information Pack
Contents
4 Why Cardiff University
12 Professional Services at Cardiff University
14 The Role
18 Benefits
20 Application Process
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Why Cardiff University?
World-leading research Cardiff is in the top tier of Britain’s research universities and is a member of the prestigious Russell Group. We are ranked 14th amongst UK universities for Research Power,
Crosscutting interdisciplinary research themes We have invested in building University research themes in areas of major strength including Crime & Security, Data Innovation, Neuroscience & Mental Health and Environment & Climate. Together our researchers are helping to create a stronger, healthier and more sustainable world.
Strategic partnerships and collaborations We co-create and deliver our research and innovation activities in partnership with a wide range of other organisations from the NHS to local governments, the Cardiff Capital Region and companies from local SMEs to global, blue chip household names. We have a formal strategic partnership with the UK Office for National Statistics with others to be announced soon.
World leading Impact Our research makes a positive impact to the economy, to the health and wellbeing of the population and to society more generally. We are building an industry-led compound semiconductor cluster here in South Wales and we will open the World’s first social science research park later in 2021. Our work with Public Health Wales on COVID-19 genetics is critical in the fight against the pandemic. We are ranked second in the UK for the impact of our research.
Source: Research Excellence Framework REF 2021
Source: Research Excellence Framework REF 2014
Research culture
An international community With over 7,900 international students from more than 130 countries, you’ll be part of a vibrant community that celebrates its diverse culture.
£600 million
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We’re undertaking our biggest campus upgrade for a generation by investing £600m to improve and develop our facilities and infrastructure.
Creating an inclusive University culture underpins the vision of our Strategic Equality Plan 2020-2024, built on working with staff, students and the wider community. Research integrity and ethics are a critical part of our vision and our Dean for Research Environment and Culture is developing innovative approaches to support Open Research and the responsible use of research metrics.
We’ve been awarded seven Queen’s Anniversary Prizes, which recognise world-class excellence in UK Higher Education.
Vibrant community of research fellows
Research volume
£3.23 billion
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We attract high-quality investment from both the public and private sector which helps translate our world-leading research into the products, services and processes of the future. Our excellence in teaching and learning provides highly skilled and well paid graduates who make a significant contribution to the public purse when they enter the world of work. Overall, we contribute £3.23 billion to the UK economy annually and we generate £6.30 for every £1 we spend.
We have 33,260 students which makes Cardiff University the 10th largest university in the UK on this measure. Source: HESA, Higher Education Student Statistics:
We have a live portfolio of research grants and contracts with a value exceeding £600M, demonstrating the global competitiveness of our research and its ability to attract investment.
Our world-leading researchers include 79 fellows of the Learned Society of Wales, with our University Representatives being Professors Claire Gorrara FRHistS FLSW and Gillian Bristow FLSW. We host five prestigious UKRI Future Leaders Fellows, including Cardiff-born neuroscientist Dr Dayne Beccano-Kelly of the Dementia Research Institute, a role model for the next generation of black leaders in science.
UK, 2019/20 (excluding The Open University)
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Source: (London Economics, 2018 report)
Croeso That’s Welsh for ‘welcome’, and you’ll feel it everywhere you go in Wales. Welcome to a country of breathtaking natural beauty, where every day a new experience awaits. Around every corner, a hidden gem: colourful fishing villages and cosy inns, mountain vistas and cliff-top trails, sandy bays and bustling cities. Here you can discover 640 castles; more than any other country in Europe. This is the land of magic and myth, of princes and dragons. A land that has created writers and poets, musicians and athletes, architects and engi- neers, scientists and philanthropists. A land that has inspired generations to achieve their dreams. This magical land is our home – and your home too.
Small country. Big heart. Great ambition.
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Cardiff: a capital city
Dynamic. Friendly. Affordable.
Cardiff is a thriving and attractive city which is widely recognised as an outstanding place in which to live, work and study. Cardiff caters to all tastes, offering everything from the excitement of the city to the peace and tranquillity of the nearby coast and countryside. Contemporary, welcoming and easy to get around, the Welsh capital is a city with character, heritage and ambition. Cardiff combines all the advantages of a compact, friendly and affordable location with the cultural and recreational facilities of a modern capital city.
‘With an exhilarating mix of heavyweight cultural sights, exciting regeneration projects, world-class sport, a prolific music scene and some seriously banging nightlife, it’s easy to see why Cardiff now ranks alongside London and Edinburgh as one of the UK’s most compelling destinations.’
Source: Rough Guide 2018
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As one of the UK’s major sporting centres, Cardiff is home to the iconic 74,500-seat Principality Stadium. The city hosts professional football at the Cardiff City Stadium, rugby at the famous Arms Park and international cricket at Sophia Gardens. Cardiff also boasts an Olympic-sized swimming pool, a white water rafting and canoe centre, ice rink and facilities to play a range of other sports.
As you’d expect from a capital city, Cardiff is one of the UK’s leading retail destinations. Designer boutiques and high street names can be found within the St David’s Shopping Centre, which stands alongside local independent shops, numerous indoor and outdoor markets and a fascinating network of glass-canopied Victorian and Edwardian shopping arcades.
Following an investment of £2.4bn, Cardiff Bay is regarded as one of the most successful regeneration projects in the UK. The Bay boasts a modern development of homes, shops, bars, restaurants, offices, and entertainment and sport facilities.
Boasting some 330 parks and gardens, Cardiff benefits from an abundance of green spaces. Our parks reach right into the heart of the city centre, making the capital a green haven for exploring, relaxing and taking some time out.
In the mood for some culture? Cardiff is well-equipped, with entertainment to suit all tastes. Cardiff Bay’s world-class Wales Millennium Centre regularly plays host to touring West End musicals, as well as concerts, drama and ballet. The city is also home to the acclaimed Welsh National Opera, two thriving theatres, several multi-screen cinemas, comedy clubs and a well-established arts centre.
Cardiff is a compact city, best explored on foot or by bicycle. The city’s new Next Bikes scheme has cycle racks located all over the city – and the first half hour of every journey is free to all Cardiff University students! Excellent transport links also make it easy to travel across the city, south Wales and beyond, with London less than two hours away by rail.
Cardiff is a truly cosmopolitan city and its multicultural vibe is reflected in its diverse range of cafes, restaurants and bars. No matter your preference, you’re sure to find plenty to suit your taste and budget.
Want to escape the hustle and bustle of city life? The easily- accessible Brecon Beacons National Park offers outstanding scenery and wildlife, alongside ample opportunity for all kinds of outdoor pursuits including hiking and rock climbing. If it’s sea air you crave, take a wander along our stunning coastline by following the 870-mile Wales Coastal Path: the only path in the world that follows a country’s coastline in its entirety. “Cardiff is a great place to be a student. Although it’s the capital of Wales,
“Cardiff is a great place to be a student. Although it’s the capital of Wales, it isn’t a large city, which means most things are within walking distance. The centre is very compact and filled to the brim with bars, restaurants, cafes and shops. I also love Cardiff because of its surrounding areas: within half an hour I could either be looking out to sea in Penarth or climbing a mountain in the valleys.” David, MSc Data Science and Analytics
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Professional Services at Cardiff University
Cardiff’s academic community is central to its success and the support of a high quality Professional Services is vital if we are to deliver excellence in research, learning and teaching, and the student experience. We are also committed to providing an excellent staff experience to match that of the institution’s students. As an organisation we will be focussed, professional, efficient and effective, with infrastructure and support services working to the highest standards in comparison with our peers. We are currently investing in a transformational improvement programme, Transforming Services, which Professional Services staff across the University are working to deliver. The University is a major and complex organisation with turnover exceeding £500 million per annum. In 2016 Cardiff issued a bond of £300 million which is helping finance the institution’s strategic goals. The net proceeds from the bond will support general corporate purposes, including investment in leading edge new research, teaching and student facilities through our Estates Master Plan that will be among the best in the world, and radically enhance the student experience.
The key aims of the Professional Services are to support The Way Forward strategy, to improve its services, to generate income and to develop its people. At Cardiff our Professional Services staff work together across ten central departments, three colleges and their constituent academic schools under the leadership of the Chief Operating Officer, Claire Sanders. Research and Innovation Services is one of the ten central Professional Services departments.
We are currently investing in a transformational improvement programme, Transforming Services, which Professional Services staff across the University are working to deliver.
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The Role
flexibility and versatility to ensure skills and services are capable of meeting changing needs. Arrange for recruitment, selection, training and development of staff to meet operational requirements. • Establish, maintain and improve relations with estate user groups and ensure good communication are established so that service standards are maintained and developed to meet the needs of estate users. PLANNING AND ORGANISING • As the lead professional develop and lead the implementation of an Engineering Infrastructure strategy for the University taking a ten year view of the University estate. Produce and subsequently implement a programme of works with a ten and five year planning horizons. • As the lead professional contribute to and provide input to the University Estates Strategy, its implementation and review and the annual planning process. Providing professional advice on, the prioritisation of works, and, the most effective use of available resources identifying opportunities for innovation. • Advise and guide colleagues on all aspects of operation of M&E services, including reactive and planned maintenance and capital development. • Direct and organise the activities of the maintenance and controls engineers to provide a high level of service and efficient use of resources. • Must be able to react to emergencies, serious breakdowns and failures and be capable of leading and co-ordinating an effective response to ensure disruption to business is minimised. • Attend meetings with design teams to provide professional guidance and peer review of M&E services design and proposals. • Plan programmes for replacement of obsolete plant to ensure health and safety and business continuity. • Plan for the continual development of the managerial team and operational staff in order to provide professional services to the University and ensure that appropriate arrangements are in place for recruiting, directing, supervising, appraising, and training staff PROBLEM SOLVING • Resolution of failure of engineering services throughout the estate. Ensure health and safety and statutory compliance and advise on
remedial actions. • Explore ways of improving efficiency and effectiveness in the area of responsibility promoting improvements to achieve increased value for money. • Resolve conflict between limited budgets, maintenance priorities, risk management and business continuity to provide reliability and resilience of all engineering services. • Make best use of in-house resources, improve balance between planned and reactive maintenance and engage specialist maintenance contractors as required. • Provide engineering overview on capital projects to make best use of available infrastructure and achieve effectiveness and consistency in design whilst encouraging opportunities for innovation. DECISION MAKING • Ensure financial plans are developed and implemented to ensure services operate within allocated budgets • Advise on the prioritisation of a programme of works which enable the University to meet its internal and external requirements. • In conjunction with the Deputy Director, decide on the content of policies and systems for the Division. • Provide strategic engineering guidance for short, medium and long term building services and engineering infrastructure. • In conjunction with the Deputy Director, decide on skill mix, recruitment and staff allocation. KEY CONTACTS/RELATIONSHIPS • Work with senior colleagues from all areas of the University providing expert advice to committees and project boards. • Represent the University at sector level In addition to the above the post-holder will have regular contact with a wide range of personnel within and out with the University including: • All Estates & Campus Facilities Staff • A wide range of College, School and Professional Services Group staff • Human Resources and Trade Union representatives • Staff Representatives • Professional Consultants • Contractors
Reporting to the Deputy Director of Estates (Operations), this role takes responsibility for the operation, compliance and maintenance of all mechanical and electrical engineering services across the University estate, which encompasses a diverse range of buildings and facilities including teaching and research space, healthcare facilities, workspace, enterprise space, social and hospitality space, residential accommodation, recreational and sports facilities and the public realm. The postholder will provide professional guidance and advice to the University on the medium and longer-term direction, strategy, policies and objectives for engineering infrastructure, and services, and advise and liaise with the Carbon Programme team on the delivery of energy related matters. We are seeking an exceptional candidate with proven experience of leading engineering services across a large-scale, diverse and complex portfolio, with a track record of leading transformation programmes resulting in demonstratable advancement in operational estates and infrastructure management. To be a success in the role we are seeking an individual with outstanding stakeholder engagement and team leadership skills, and who is results focused and customer-centric in approach.
JOB PURPOSE Strategic and tactical:
programmes. • Develop and keep updated technical guidelines, for the University estate, Examine, interpret and initiate action on statutory regulations and engineering standards to ensure that the engineering services installations contribute to a safe and suitable environment. Review practices and policies and implement systems and procedures for monitoring standards of service delivery. • Plan, develop, direct and control engineering systems and procedures to maintain the integrity and availability of electrical and mechanical building services and optimise performance of the installations throughout the estate. • Manage and direct the members of the Building Controls, M&E and Compliance teams to provide professional and effective integrated facilities management services to building users to ensure delivery of all services to required standards and so that a full facilities service is provided. Manage delegated budgets for this area of operation ensuring strict financial control and value for money is achieved. • Develop and manage term maintenance contracts where the use of external contractors is deemed appropriate. Manage delegated budgets for this area of operation ensuring strict financial control and value for money is achieved. • Manage and direct the Controls team in all Building energy Management related matters. Manage delegated budgets and procurement for this area of operation ensuring strict financial control and that value for money is achieved. • Motivate, counsel, coach and guide staff to optimise output, maintain high morale, promote
Provide professional guidance and advice to the University on the medium and longer term direction, strategy, policies and objectives for engineering infrastructure and services. Responsible for identifying and utilising resources required to implement programmes which will deliver projects and services to meet the current and future needs of the University. Operational: Responsible for the management of the Mechanical, Electrical, Building Controls Systems and Compliance Services Teams to ensure a quality facilities management service is provided. Responsible for the operation and maintenance of all mechanical and electrical engineering services across the whole University estate. MAIN RESPONSIBILITIES • As the lead professional develop a 10 year plus strategy for Engineering infrastructure and services for the University with an associated 5 year rolling programme for major replacement and statutory maintenance and detailed annual plans. • As the lead professional provide advice and input to the Estates and Campus Facilities Strategic Plans over ten and five year planning horizons for Engineering related issues. • As the lead professional provide engineering technical guidance to and set standards for colleagues in all parts of Estates and Campus Facilities on engineering matters including capital development projects and all other work 14
• Local Authority Officials • Service Organisations • Other Universities
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PERSON SPECIFICATION
• Educated to degree level or equivalent with an appropriate professional qualification in engineering (I.Mech.E or CIBSE) is essential plus extensive experience including a minimum of 10 years experience operating at a strategic management level. • Considerable professional experience operating at a senior level in the public and/or private sector with a demonstrable track record of directly managing building services and associated projects within a large and complex estate is essential. • Strong interpersonal skills are essential. The individual should have the ability to motivate a team of managers with a diverse range of responsibilities. Should also possess a high level of negotiating, influencing and presentational skills due to the interaction required both within and external to the University. • Able to demonstrate effective delivery of building services operations and maintenance service, over time, to the satisfaction of building user groups. • Experience of managing and controlling substantial budgets and an understanding of financial management procedures is essential
• Demonstrable experience of providing innovative solutions as enablers to strategic change
• High level of verbal, written and numeric skills and must be computer literate. A sound knowledge of standard spreadsheet packages and computerised estates and project management systems would be beneficial. • Must be able to lead a team of in-house and contract staff, be self-motivating, able to work on own initiative and liaise effectively with managers and other staff operating in a multi- disciplinary environment. • A sound knowledge of the Health and Safety at Work Act, the CDM Regulations and other relevant statutory requirements will be required.
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Benefits working for Cardiff University
In addition to competitive salaries, we offer all staff pension schemes, childcare vouchers, reduced rates on sports memberships and more.
Competitive salary We reward our staff with competitive salaries which include annual cost of living increases.
Pension schemes We offer two contributory pension schemes and you will be automatically opted into the relevant scheme for your job type. If you join us from an NHS employer and have been a member of the NHS pension scheme, you may be able to remain in that scheme. Cycle to Work Scheme The university is committed to fostering the health and well-being of staff, developing and promoting a sustainable travel policy and encouraging a cycling culture within the university. Our Cycle 2 Work scheme enables employees to lease bicycles and associated safety equipment up to a value of £1,000 through a Salary Sacrifice scheme. Annual travel loans Under the university’s Sustainable Travel Action Plan, we are encouraging the use of public transport which will help reduce carbon emissions. The Annual Season Ticket Travel Loans scheme allows you to apply for an interest free loan from the university, who will then purchase a yearly travel ticket on your behalf. This amount will be repayable over 10 months. Little Scholars Nursery The university’s Little Scholars Nursery provides care for our staff and students’ children aged 10 weeks to five years. Reduced rates on sports memberships The university has a wide range of sports and recreation facilities that staff may use at discounted rates. These include fitness facilities, sport courts, group fitness classes and personal training consultations.
Relocating to Cardiff We may be able to help with expenses if you’re moving to Cardiff to start a new position with us.
Find out if you’re eligible for relocation support and how to claim.
We also have an interest free Loan Scheme to assist with the cost associated with immigration. Prospective members of staff who have been offered and who have signed a contract of employment with the University are eligible to apply.
Find out about the International Staff Loan Scheme
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To arrange a confidential briefing discussion please contact our retained advisor Matthew Giles at MRG on matthew.giles@ mrgpeople.co.uk or 07530 680 159.
Applications should consist of a CV and Covering Letter and should be sent to matthew.giles@mrgpeople.co.uk
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