7 Steps To Building (CONT’D FROM PAGE 28)
Novices miss weak signals. But experts sense them and act on them quickly to manage errors before they cascade into catastrophes. So talk with 1-2 trusted peers and identi- fy one weak signal for a complex job that you all do. Name that weak signal, and what to do about it. Then teach that to your apprentices instead of hoping that they’ll discover it on their own. If these seven steps seem like a lot, don’t worry. Just pick the one that resonates with you the most right now, and discuss it with a few trusted colleagues and when ev- eryone is ready, try it out in a low-cost, low-risk micro-ex- periment. A few small, quick wins will help you build mo- mentum fast! Jake Mazulewicz, Ph.D. shows leaders in high-hazard in- dustries why errors are signals, not failures, and how to
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address the deeper problem, so that everyone can work more reliably and safely. He keynotes all across North America. He has a decade of experience in Safety for elec- tric utilities, and served as a firefighter, an EMT and a mil- itary paratrooper. Visit www. reliableorg.com for more.
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