stems from his frustrations with realtors, who were often difficult to reach, leading him to prioritize accessibility and responsiveness in his practice. Joseph’s perspective on success revolves around enjoying life and providing exceptional service to his clients. For him, success is measured by the satisfaction of his clients, whether through a smooth home sale or helping them find a new place to live. He emphasizes that personal fulfillment and professional achievement are intertwined, believing that "success is what you make of it" and that maintaining a mindset focused on continuous improvement is crucial. His approach is to "run up the score," pushing beyond set goals to achieve more significant results. Joseph aspires to continue growing his business and personal satisfaction. He remains dedicated to self-im- provement, often listening to self-help books to refine his personal and professional life. His plans include further enhancing his business operations and maintaining a high level of client service. For those entering the real estate industry, Joseph advises focusing on the fundamentals rather than being deterred by smaller deals. He underscores the importance of becoming an expert in the process and valuing every client inter- action. "Don’t get caught up on trying to go for the home runs," he advises. Instead, prioritize taking care of clients, leading to success and referrals. Joseph also highlights the importance of hard work and a positive attitude, drawing from the wisdom of figures like Henry Ford: "If you think you can or you think you can’t, you’re right."
rooted in continuous improvement and innovation. He is always seeking new methods to enhance his listing processes and client satisfaction. What sets Joseph's business apart is a combination of technical expertise and a client-first mentality. "I do think I do a very good job of listening to people first and hearing what they want and then tailoring a plan for what they want," he says. Whether secur- ing a home in a competitive market or navigating complex transactions, he focuses on delivering the best outcomes for his clients. Real estate is not just a career for Joseph; it’s a passion. Up-Close and Personal Joseph, who has been divorced for nearly ten years, reflects positively on his past relationship, acknowl- edging his ex-wife as a wonderful mother to their chil- dren. His three sons have all carved their paths, living nearby and contributing to the family dynamic. His oldest son, Morgan, recently returned from Australia after spending nine years there. Morgan works with a fire protection company, focusing on programming and system design. His middle son, Ethan, has joined Joseph's real estate team while pursuing a pre-medical path. The youngest, Reagan, is entrepreneurial and involved in buying and selling used cars, parts, and various items online. Reagan and Joseph frequently collaborate on projects, including breaking down buses and selling components. When he's not working, Joseph is actively engaged in a range of interests. He enjoys hiking and stays active with regular excursions, recently hiking the Giant and Hurricane Mountains and exploring the Adirondacks. His passion for travel has taken him to diverse destinations, including Egypt, Italy, and Istanbul. He frequently takes day trips and short adventures, such as hiking in Red Rock Canyon in Las Vegas. Joseph's hobbies include scuba diving and snor- keling, though he prefers shorter beach visits. He is also preparing for a Tough Mudder event in Tennessee with a friend, reflecting his enthusiasm for physical challenges. Locally, he volunteers at food banks and supports charitable organizations like Make-A-Wish and the Salvation Army. He pre- fers direct action over giving money, often buying meals for those in need he encounters on his travels. Vision for Success His slogan clearly captures Joseph’s business philos- ophy: "When you call, I'll answer." This commitment
26 • October 2024
Capital Region Real Producers • 27
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