Risk
Actual or potential business impact
Current and future control measures
ACUTE
Severe, sudden weather events (e.g. heatwaves and cold snaps) may affect the physical health of the workforces of Whistl and its delivery partner, as well as the delivery of mail, packages and parcels and the performance of equipment within the fulfilment centres.
Operational: • Workforce disruption due to sub-optimal working conditions in Whistl facilities. • Failure/reduced performance of equipment in extreme temperature conditions . Reputational/Market: • Whistl may become unattractive to prospective employees owing to reduced physical wellbeing of its operational workforce (e.g. increased fatigue). Financial: • Additional operating costs to heat/cool facilities. • Competitive disadvantage from passing additional heating/cooling costs on to customers.
• We are certified to ISO 45001: Health and Safety Management. • Our Bedford mail and parcels depot purchased 150 cooling fans and 150 low-energy-consumption heat mats (for employees). • We will continue to explore temperature monitoring across Whistl’s sites as well as technological mitigation measures such as improved airflow at our site • We will review shift patterns to mitigate human health impacts in line with the Health and Safety Work Act(1974). • Our Bedford mail and parcels depot purchased 150 cooling fans and 150 low-energy-consumption heat mats (for employees). • We are certified to ISO 45001: Health and Safety Management. • Future exploration of temperature monitoring across Whistl’s sites as well as technological mitigation measures such as improved airflow. • Potential to review shift patterns to mitigate human health impacts in line with the Health and Safety Work Act (1974).
CHRONIC
Sustained increase in temperature may occur, generating health and safety risks for Whistl employees and risk of damage and/or reduced performance of certain equipment.
Operational: • Reduced operational efficiency owing to sub- optimal working conditions during operations causing workforce fatigue. Reputational/Market: • Increased employee turnover from the operations workforce owing to a failure to adapt operational buildings and processes to mitigate higher temperatures. • Whistl becoming less attractive to prospective employees.
The most significant opportunities to Whistl are summarised below.
TCFD category
Identified climate opportunity
Potential business impact
Technology
Increased automation of Whistl’s services including technological interventions and processes for mail sorting, parcels and fulfilment. Collaborate with partners and suppliers to drive innovation of low carbon and green products and services.
Greater operational efficiency.
Market
Greater market growth and increased revenue from climate-conscious customers. Increased investment due to green product portfolio.
We aim to quantify the fiscal impact of our identified climate-related risks and opportunities through the undertaking of a financial materiality assessment. This will establish a robust methodology for assessing the financial significance of climate change impacts across our three-time horizons. Our strategy will be reviewed on an annual basis to ensure that we are assessing the resilience of and financial implications for our business against the potential climate-related risks and opportunities under each climate scenario.
Whistl Annual Report 2022
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