Home Instead Central Hampshire RECRUITMENT AND TRAINING
Our Domiciliary and Live-In Care Services:
Domiciliary care, also known as home care, is a support service that allows individuals to receive professional care in the comfort of their own homes. Whether it’s assistance with everyday tasks, personal hygiene, medication, or more advanced medical and mobility needs, domiciliary care is designed to help people maintain their independence, dignity, and quality of life without having to move into a residential setting.
Unlike domiciliary care, which can leave long gaps between visits, live-in care ensures someone is always there, day or night. We offer both services to our clients, tailored to their individual needs and preferences. By carefully matching each carer with the right client, we strive to foster a trusted relationship that enhances comfort, confidence, and quality of daily life.
I am enjoying working with the company. All staff are very caring and the training is thorough. They are supportive and always available to help.
Miriam, Carer
THE RECRUITMENT JOURNEY We want every step of your recruitment experience to feel smooth, supportive, and personal. From your initial application to your first day of training, we’re here to guide you along the way. Application Review Once you apply, our recruitment team will review your application within 48 hours. We know your time is valuable, so we aim to respond promptly. Getting in Touch When we connect, we’ll complete a short and friendly screening call to get to know you better. Arranging Your Interview If your screening is successful, we’ll arrange an interview at a time that suits you. Your Interview Day Please bring the following documents with you so we can complete your checks smoothly: Completed Application Form (this will be emailed to you) Proof of eligibility to work in the UK (e.g. passport, birth certificate, or visa) Photographic ID (e.g. passport or driving licence) Two proofs of address (we will send you our Acceptable Proof of Address guide) Proof of National Insurance Number (e.g. payslip, P45/P60, or HMRC/benefits letter) During your interview, you’ll also have a chat with our scheduler about your availability and preferred working hours, so we can understand what best suits you. Decision & Next Steps After your interview, we’ll review your application carefully. Wherever possible, we’ll provide a decision or feedback within 48 hours. Pre-Employment Checks We’ll apply for your DBS check (which usually takes around 3–4 weeks) and request two professional references. Don’t worry, we’ll keep you updated throughout the process. Welcome to the Team Once all checks are complete, you’ll officially join the Home Instead Central Hampshire family and be invited to start your induction and training programme. This is the beginning of a rewarding journey, helping others live independently while developing your own skills and confidence.
Training & Development Personalised Initial Training Every new Care Professional begins with training tailored to their individual experience and learning style. This includes: An introduction to the Home Instead family and our values. Guidance on using our eLearning platform (Lumis) and Care Management system (Birdie). A focus on our Person-Centred approach, ensuring every client receives care that respects their individuality and independence. Understanding the Role We explore what it truly means to be a Home Instead Care Professional, covering: How to better support clients to live safely and independently at home. Promoting wellbeing, dignity, and choice in every aspect of care. Learning Through Experience Training goes beyond the classroom with real-world experience, including: Taster sessions - shadow an experienced Care Professional in your future client’s home. Practical, hands-on training in “Molly’s Flat”, our interactive learning space in Alresford, where you can practise essential skills such as medication administration and personal care.
Training & Development Ongoing Learning & Support Your development continues with: Continuous eLearning and refresher modules through Lumis. Shadow visits and guided introductions to new clients, supported by experienced colleagues. Regular feedback and mentoring to build confidence in your role. Achieving the Care Certificate All new Care Professionals complete the Care Certificate, a nationally recognised qualification for the social care sector. Typically completed within the first three months of employment. Achieved through a blend of eLearning, face-to-face sessions, and in-field support.
Specialist Additional Training While all our Care Professionals receive comprehensive core training, some clients may require more specialist support - for example, in areas such as dementia care, palliative care, neurological conditions, or clinical tasks like catheter or stoma care. In these cases, we offer opportunities for Care Professionals to undertake enhanced or condition-specific training to ensure every client receives safe, expert care tailored to their needs. However, we recognise that not every carer will wish to take on this level of specialisation, and we always prioritise the well-being and work-life balance of our team. Our approach ensures that both clients and Care Professionals are supported in ways that suit their individual strengths and circumstances.
Great team to work with and be part of. I very much enjoyed the Dementia training. It was engaging and interactive, and very informative and based on our experience, which has helped to bring enrichment.
Daniela, Carer
CAREER PROGRESSION OPPORTUNITIES
At Home Instead Central Hampshire, we offer a variety of pathways for Care Professionals who want to develop their skills and take on new challenges.
Nail Care Specialist Provide gentle, professional nail care services to help clients maintain comfort, hygiene, and well-being. This role focuses on supporting independence and dignity through regular grooming and attention to detail. On-Call Support Be part of our essential support network by assisting clients and Care Professionals outside of standard office hours. On-call team members help coordinate care, provide reassurance, and ensure any issues are managed quickly and compassionately. Field Care Supervisor Take on a leadership role supporting both clients and fellow Care Professionals. Field Care Supervisors conduct care reviews, mentor new team members, and help maintain the high-quality, person-centred service Home Instead Central Hampshire is known for.
Meet the team:
Jan Director
Steve Director
Melissa Director & General Manager
Alyson Client and Care Professional Registered Manager
Nicola Deputy Client and Care Professional Manager
Miranda Care Co-Ordinator
Angela Field Supervisor
Stephen Care Professional Training Manager
Tony Community Networker
Kate Marketing Officer
Lynn Finance Assistant
D anielle Recruiter
The care, attention, support and kindness shown by my mother's Home Instead carers is exceptional. It gives great peace of mind. They are reliable and always make her feel comfortable. The office team are equally excellent, always responding quickly, ensuring she has the support she needs and with excellent care and attention. Jane L (Daughter of Client)
Benefits of Joining Our Team At Home Instead Central Hampshire, we know that providing exceptional care starts with supporting and valuing our Care Professionals. We’re proud to offer a range of benefits designed to recognise your hard work, promote your wellbeing, and make your role as rewarding as possible. Competitive Pay Earn £13.25 per hour, £14.00 on weekends, and £26.50 on Bank Holidays – because your time and dedication deserve to be rewarded. Mileage Covered Receive 35p per mile to help with travel costs between client visits, ensuring you’re supported while providing care in the community. Free DBS Check We cover the cost of your DBS check, so there are no upfront fees when you join our team. Birthday Day Off Your birthday is your day, and we think you should enjoy it! Every team member receives their birthday off, with our thanks for the difference you make all year round.
Quality Care Time Enjoy minimum 1-hour visits with at least 15 minutes of travel time between clients, allowing you to focus on delivering meaningful, unhurried care. Health Cash Plan Access our Health Cash Plan, designed to support your physical and mental wellbeing with contributions towards everyday healthcare costs. Exclusive Local Discounts Take advantage of exclusive savings on labour and parts at a trusted local car garage, helping to reduce your day-to-day expenses. Blue Light Card We’ll pay for your Blue Light Card, giving you access to hundreds of discounts and offers across major retailers, restaurants, and leisure outlets. No Uniform Required We want you to feel comfortable and confident at work which is why we don’t require a uniform. Comprehensive Training and Development No previous care experience? That’s no problem. We provide full, paid training to help you build confidence, develop new skills, and succeed in your role. Benefits of Joining Our Team
FAQs Do I need previous care experience to become a Care Professional? Not at all. Many of our Care Professionals join us from completely different backgrounds. We provide full training and ongoing support to help you build the skills and confidence you need to deliver exceptional care. Will I have support once I start visiting clients? Absolutely. You’ll never be on your own. Our office team and senior Care Professionals are always available to guide, support, and help you develop as you gain experience in the field. Can I choose the hours I work? We offer working patterns to suit your lifestyle and commitments. Whether you’re looking for part-time hours, full-time work, or live-in opportunities, we’ll work with you to find a balance that fits. What if a client requires specialist care? Some clients may have more complex needs, such as dementia or palliative care. In those cases, we offer additional, fully supported training to ensure you feel confident and capable. Are there opportunities to progress in my career? Definitely. At Home Instead, we encourage continuous learning and professional growth. You can progress into roles such as Nail Care, On-Call and Field Care Supervisor. Why choose to work with Home Instead? We believe care should start with compassion - for our clients and our team. You’ll be part of a supportive, values-driven organisation that puts people first, offers ongoing learning, and celebrates the meaningful difference you make every day.
Here When You Need Us
If you are curious about care, looking to start a new career, or considering joining a new care company, get in touch to find out more about working with us. Get in Touch Today: Call us on 01962 736681 Email us at hants@homeinstead.co.uk Visit our website to learn more www.homeinstead.co.uk/central-hampshire
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