AGM Report Final Booklet

MOTION/RULE CHANGES

(c) In the event that a complaint is not resolved to the satisfaction of the complainant, the complainant may refer the complaint to the Financial Services & Pensions Ombudsman, or other adjudication body as appropriate. (d)Nothing in this rule shall prevent the Financial Services & Pensions Ombudsman from investigating and adjudicating a complaint made against a credit union about the provision of, or failure to provide, a financial service, so long as the complaint: (a) falls within the jurisdiction of that Ombudsman, and (b) does not relate to a matter that involves only the governance of the credit union.

TAXATION OF DIVIDEND

From the 1st of January 2014 Credit Unions must deduct Deposit Interest Retention Tax (DIRT) from dividend and interest paid to members on All accounts unless the member is exempt. The only members who can be exempt are: • Members aged over 65 whose total income is less than the relevant limit, currently €18,000 for an individual and €36,000 for a married couple or civil partnership. For married couples, only one of the spouses needs to be over 65. To avail of this exemption, you must sign a self-declaration form DE1. This form is available in your credit union and is a declaration that you (or your spouse) are aged over 65 and that your total income is less than the relevant limit. • Members who are permanently incapacitated. Such members should either contact their local Revenue Commissioners office directly or contact a service body such as the Irish Wheelchair Association. Credit unions have no role in approving the exemption in these cases. If you do not complete and return the self-declaration form, the credit union will be obliged to deduct DIRT from your dividend or interest, If applicable. You will then have to apply directly to the Revenue Commissioners for a refund of this DIRT (if you are eligible)

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