RECONCILIATION: MOVING FORWARD TOGETHER - MEASURING SUCCESS
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MEASURING SUCCESS Overview
“Having an approach that’s adaptive and sets expectations around how that strategy is implemented by different organizations and different communities is important, as well as finding ways to support that. This is important especially in BC, because we have so much diversity in our history and cultures. It will not always be one size fits all”. – Indigenous Organization Developing measures to track progress and success is important to understanding the impacts of BC Housing’s work and the demonstrable shifts in the organization’s culture. It requires establishing ways to measure reconciliation and developing clear goals and objectives in partnership with Indigenous Nations, communities, and organizations. Measuring progress toward reconciliation means assessing the effectiveness of BC Housing’s actions and not just the words. Preliminary Recommendations The following recommendations were drawn from the key findings and suggestions offered by Indigenous Nations, communities, and organizations, as well as BC Housing staff and the Board. They are intended to identify ways that BC Housing can develop and maintain success measures to support and address reconciliation needs. Table 15: Preliminary Recommendations for Measuring the Success of the Reconciliation Strategy PHASE RECOMMENDED ACTIONS KEY STEPS Measuring Success Phase 2 Establish clear reconciliation goals
Collaborate with Indigenous groups and apply the S.M.A.R.T method, which requires that each objective consider the following guidelines: • S – Specific: the objective describes a specific desired result • M – Measurable: the objective can be measured • A – Achievable: the objective is possible and realistic to achieve given the available resources • R – Relevant: the objective is related to the overall vision and goals • T – Time-based: the objective takes into consideration the specific time frame for achieving it
and objectives and integrate them into the organization’s corporate planning (including annual service/strategic plans).
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