RECONCILIATION: MOVING FORWARD TOGETHER - MEASURING SUCCESS
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What We Heard INDIGENOUS NATIONS, COMMUNITIES, AND ORGANIZATIONS 8.3.1.1 Measuring Success
The most common suggestion for measuring the success of BC Housing’s Reconciliation Strategy was seeking feedback from Indigenous Nations, communities, and organizations. This could take the form of checklists, polls, questionnaires, interviews, roundtables, needs assessments, and storytelling to reveal satisfaction with the Reconciliation Plan, and if BC Housing has been conducting themselves and their work in a culturally safe, open, and inclusive way. Many respondents indicated increased and better communication, including visiting Indigenous communities, is essential for BC Housing to gather informed feedback. Further elaboration on this point included an emphasis on ongoing dialogue and communication about how the relationships and partnerships are going. “There should be an evaluation that
Why This Is Important There are various ways that measures to track progress can be developed. The important message is that any measures need to be identified through discussions with Indigenous Nations, communities, and organizations. Hearing from Indigenous people about what has worked and what has not is the essential approach. As Article 38 of UNDRIP states, it is important that governments work in consultation and cooperation with Indigenous peoples to take appropriate measures to honour Indigenous rights.
asks, “How did [BC Housing] do? Are we doing alright? Are we doing what we said we would do?” – Indigenous Housing Provider “The true measurement is not from the [Western] perspective but should be more reflective of how we define success. – Indigenous Nation “[Measurement of success] should include storytelling. [Stories] need to be heard because they speak to the impact of what has happened. – Indigenous Housing Provider
Many respondents recommended that the success of the Strategy be measured through quantitative metrics, such as targets, benchmarks, and criteria in policy, plans, and agreements. The idea of including measures of success in agreements was noted during the interviews. Potential options for quantitative metrics are shown in Table 16.
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