RECONCILIATION: MOVING FORWARD TOGETHER - MEASURING SUCCESS
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Table 17 provides potential options for seeking feedback, including who BC Housing might talk to, ways to collect input, and topics on which to consider gathering input. Table 17: Options for Receiving Feedback Who to Request Feedback From How to Get Feedback What to Seek Feedback On
• Partners • Nations • Communities • Housing providers
• Interviews • Surveys • Storytelling sessions • Talking circles
• BC Housing’s progress toward reconciliation • Ways BC Housing can improve its efforts within reconciliation • How Indigenous partners experience their relationship with BC Housing or the projects in which they are involved • How tenants experience the programs that BC Housing develops • Ways Indigenous groups want to be involved
• Leaders • Tenants
With respect to measuring BC Housing’s impact on Indigenous communities, several staff recommended that BC Housing examine socio-economic indicators such as the number of housing units or employment opportunities BC Housing creates with the Indigenous population. A couple of staff mentioned the idea of tracking the number of job applications BC Housing receives from Indigenous applicants. Other common suggestions for measuring success noted by BC Housing staff included achievement of the Strategy’s goals (once developed) and implementation of UNDRIP and TRC’s Calls to Action. A couple of staff recommended that reconciliation goals be incorporated into the organization’s corporate planning, including its annual service plans. BC Housing could potentially play a significant role in encouraging Indigenous students to apply for educational programs in housing science. As such, one success measure might be the number of Indigenous students applying for housing science programs. BC Housing’s progress toward reconciliation might be demonstrated through clear cultural and behavioural shifts. This is an important concept and further discussion would be helpful to understand what kind of shifts – for example, changes toward decolonized culture, policies and practices. 8.3.2.2 Challenges A few staff noted the following challenges that may impact BC Housing’s ability to implement the Reconciliation Strategy: • The organization is limited by its role as a Crown corporation and does not have the authority to set provincial best practices. • Complicated or strict processes within BC Housing projects might serve as a barrier to participation for some Indigenous Nations, communities, and organizations. • A lack of internal capacity within BC Housing to deliver the Reconciliation Strategy could present difficulties in the implementation stages of the process.
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