RECONCILIATION: MOVING FORWARD TOGETHER - MEASURING SUCCESS
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• Tight timelines could potentially impact the quality of the process and relationships with Indigenous Nations, communities, and organizations. Time is needed for critical thinking and building trust. BC HOUSING BOARD 8.3.3.1 Measuring Success The most common suggestion provided by the Board for measuring the success of BC Housing’s Reconciliation Strategy was seeking feedback from Indigenous Nations, communities, and organizations. This could take the form of listening sessions, check-ins, polls, surveys, or interviews to ask Indigenous Nations, communities, and organizations how BC Housing is doing and where they can improve. “ The success of the Reconciliation Strategy should be based on what Indigenous people and the communities feel in terms of our success. Do they think we are successful and happy with what we are doing? And are we improving? – BC Housing Board Member
The Board also brought up the possibility of going into communities to hold listening sessions and hear from communities directly with respect to any issues that communities are facing. This would also provide an opportunity for BC Housing to learn about the specific needs of each community and where they might be able to offer more support. Other success measures include: • Setting specific goals and measuring success by whether or not they are achieved; • Establishing key performance indicators for reconciliation in BC Housing staff’s performance reviews and measuring their progress and improvement; • Reflecting on how BC Housing is doing in honouring the ability of Indigenous Nations and communities to become self-determining; • Tracking socio-economic indicators
Why This Is Important The comments offered suggest that there are multiple methods for gathering feedback from Indigenous Nations, communities, and organizations. There is merit in looking at more than one approach given situations such as COVID-19 and to allow more access by Indigenous people to provide their input. As mentioned previously, Article 38 of UNDRIP emphasizes the importance of governments working in consultation and cooperation with Indigenous peoples to take appropriate measures to honour the rights of Indigenous peoples. Developing success measures should be completed in collaboration with Indigenous Nations, communities, and organizations.
(e.g., number of jobs created, units built, Indigenous peoples housed); and, • Examining the impacts of BC Housing’s work on Indigenous peoples in BC.
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