RECONCILIATION: MOVING FORWARD TOGETHER - BUILDING RELATIONSHIPS
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the BC Housing’s infrequent communication, check-ins, and in-person visits made the relationship feel transactional. They explained, “BC Housing can improve their relationship with us by building that trust factor by picking up the phone, saying, ‘How are you doing, checking up on you and the Nation, how things are going?” We don’t get those kinds of calls. That is the switch – turn that dial away from the transactional relationship. Come to [our community] and see who your client is. Have a cup of coffee with them and get to know your client. – Indigenous Nation The remaining respondents described the nature of their relationships with BC Housing as either new or improving. One respondent described their relationship as cursory and not in depth. Some mentioned that they have noticed a cultural shift within BC Housing in recent years and that the relationships have continued to improve with time. 6.3.1.2 Concerns within the Relationships The top concerns that Indigenous Nations, communities, and organizations expressed regarding their relationships with BC Housing included a lack of communication and transparency, use of colonial approaches or practices and inherent structural barriers within the organization. These were themes that were expressed by at least one fifth of the respondents (e.g., more than 8 of the 44 respondents).
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