RECONCILIATION: MOVING FORWARD TOGETHER - BUILDING RELATIONSHIPS
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Communication and Transparency Approximately one fifth of the respondents (9 out of 44) discussed issues relating to their communication with BC Housing. For example, six respondents indicated that BC Housing needs to enhance their transparency and make information more publicly and readily available. For example, we heard from some respondents that when it comes to major decisions, BC Housing has not always communicated the announcements, details or rationale for their decisions in the most effective manner. “One of our applications was placed on a B-list. The communication needed to be better regarding how the process works in terms of funding. The measurables should be more transparent and communicated better to us… It was frustrating for me because I don’t know where we lie compared to other First Nations – Indigenous Housing Provider With respect to the Indigenous Housing Fund, a couple of people expressed frustration with not having
Why This Is Important TRC’s Calls to Action call upon Canada’s corporate sector to commit to meaningful consultation and building respectful relationships (TRC). Effective communication is critical to building positive relationships with Indigenous Nations, communities, and organizations. This is true in particular when communicating about what is happening in BC Housing, critical program practices, and how decisions are made and why. While there is a need to manage communications to avoid overload, it is critical for BC Housing to find out from Indigenous Nations, communities, and organizations when and on what issues communication is important.
received all the necessary information to understand the requirements or procedures at the beginning of their projects. They explained how they completed requirements that BC Housing had requested only to be met with additional requirements that were not communicated upfront. A couple of respondents also mentioned that they would like to know about BC Housing’s internal operations and what is happening within the organization.
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