2025 PROGRAM UPDATES
WORKFORCE AND STAKEHOLDER OUTREACH
2025 PROGRAM UPDATES
WORKFORCE AND STAKEHOLDER OUTREACH The Justice Center makes protecting the rights of the dedicated workers who provide direct care to people who are vulnerable to abuse a top priority.
2025 PROGRAM UPDATES
The agency also recognizes its responsibility in supporting victims in an investigation. As such, the Justice Center has developed several initiatives to support the workforce, victims, providers, families, and other stakeholders.
Individual and Family Support The Justice Center provides guidance and support to victims of abuse or neglect, their families, personal representatives, and guardians throughout the course of an investigation. More than 28,000 individuals and family members have contacted advocates for assistance since 2013. In 2025, the Justice Center provided 4,078 individuals and family members with advocacy and support. Advocates provide information about the reporting and investigative process, case status updates, and records access. In 2025, the Justice Center corresponded with individuals and families regarding records access needs 420 times. Justice Center advocates may also accompany victims to interviews or court proceedings. In 2025, advocates conducted 1,000 victim and witness accompaniment support efforts in Justice Center-led investigations, a 24% increase from 2024. Justice Center advocates also help with questions or concerns involving State agencies. The Justice Center participates in conferences and informational events throughout the state, offering materials and answering questions about the agency. Advocates presented at, or participated in, 71 such events in 2025. During the agency’s annual Family Engagement Series, the Justice Center provided valuable information and education on the role of the Justice Center and offered tools to help families advocate for a loved one with a disability. The Justice Center provided resources focused on enhancing communication, explaining what to expect when an incident of abuse or neglect is reported to the Justice Center, and promoting caregiver wellness. Approximately 215 attendees joined these virtual family engagement sessions.
28,000+ individuals and family members provided with advocacy and support since 2013
2025 Annual Report 15
NYS JUSTICE CENTER 2025 Annual Report 14
NYS JUSTICE CENTER
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