TRAINING AND SAFETY IMPROVEMENTS
TRAINING AND SAFETY IMPROVEMENTS
TRAINING AND SAFETY IMPROVEMENTS Outreach, training, and the promotion of best practices are critical to effect systemic changes. That is why the Justice Center made a substantial investment in training its own staff and external audiences. The Justice Center offers a variety of training and support materials including Forensic Interviewing Best Practices for Vulnerable Populations, Code of Conduct and Maintaining Professional Boundaries.
Justice Center In-Service Training As part of the Justice Center’s commitment to continuous improvement, the agency offers an annual in-service training for all staff members. The theme was “Shaping Our Future Together” and included presentations from state agency partners and other external presenters. Topics included: ¡ Young Lives, Lasting Impact: Addressing Trauma in the Investigations Process- A Panel Discussion ¡ Investigating Injuries of Unknown Origin ¡ Identifying and Supporting Pillars of Category 4 Findings ¡ Trends in Administrative Appeals Decisions ¡ Neurodiversity 101 In total, more than 300 Justice Center staff members attended the training.
300+ Justice Center staff members attended the in-service training
State Agency Collaborative Trainings The Justice Center provides investigation training to state and provider agencies. In 2025, the agency provided three Investigation Basics training sessions, which were attended by 692 provider and state agency investigators. The agency also continued its online training series covering investigative topics such as the elements of psychological abuse, injuries of unknown origin, and trauma-informed approach to investigations. The Justice Center presented the series to 859 state and provider agency staff members. In 2025, the Justice Center also introduced an online series covering abuse-prevention topics. The agency produced two sessions reaching nearly 600 professionals offering guidance on corrective action plan audits and choking prevention. In addition, the Justice Center provides a professional boundaries training, which is now approved for Credentialed Alcoholism and Substance Abuse Counselor (CASAC) credits and Continuing Education Credits for licensed social workers and psychiatrists. The Justice Center offered this training 10 times to 548 staff members from OASAS and OMH-licensed and certified programs throughout the year. Finally, in collaboration with the National Alliance for Direct Support Professionals, the Justice Center held four training sessions for 116 provider trainers. These “train-the-trainer” sessions provide guidance and resources on how to help direct support professionals understand and embrace the Code of Conduct.
1500+ state and provider
investigators trained with training program
2025 Annual Report 21
NYS JUSTICE CENTER 2025 Annual Report 20
NYS JUSTICE CENTER
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