NYS Justice Center Annual Report 2025

HISTORY AND JURISDICTION

2025 HIGHLIGHTS

The Justice Center operates with a staff of nearly 500 committed professionals. The agency’s front-line staff, which includes call center representatives, investigators, attorneys, and individual and family support advocates has collectively accumulated decades of experience working with special populations at state and private provider agencies and in other service systems prior to joining the Justice Center. Notably, a recent agency survey revealed that more than one third of the agency’s staff has a loved one in the service system, which only enhances the collective commitment of our workforce to the mission of the agency. The activities and accomplishments highlighted in this report reflect the work of the Justice Center in partnership with State agencies, non-profit provider agencies, and individuals and families who effectively promote positive change. These changes have resulted in a system of care where people who receive services are treated with dignity and respect and those who provide services and support are valued.

40% of agency staff have a personal connection to the mission

2025 HIGHLIGHTS 2025 HIGHLIGHTS

ADVISORY COUNCIL MEMBERS

Having an impartial, objective organization come in and complete a thorough investigation can only lead to good...to safety. - Joe MacBeth President & CEO of the National Alliance for Direct Support Professionals, Justice Center Advisory Council Member

2025 Annual Report 9

2025 Annual Report 8

NYS JUSTICE CENTER

NYS JUSTICE CENTER

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