The Nest | Vol. 2, Iss. 1


the unprecedented environment. Their new apartments came equipped with upscale furnishings including granite countertops, hardwood-style flooring, dishwashers, and quartz backsplashes. While these fixtures and appliances made their new apartments feel comfortable, it was the kind words and red carpet hospitality provided by the dedicated teammembers that made it feel like home. “Opening an assisted living community is always a juggling act. Learning the ins and outs of the building, training new staff, getting to know many new residents all at the same time. On top of that there is a worldwide pandemic. Somedays it felt like we’d never find our rhythm with the daily changes to protocol. The Seniors First safety program along with new policies and procedures set forth by Jaybird Senior Living provided tremendous peace of mind for our team members and residents.,” beamed Sam Patterson, Director of Operations for Jaybird Senior Living. Recently, The Preserve of Roseville welcomed Karla Reiser, an experienced leader in the senior living industry, as Community Director. “Our entire team has the same goal: Be the very best choice

remained dedicated to making The Preserve of Roseville a destination in the midst of uncertainty. “Opening a building during the COVID-19 pandemic has been challenging, of course. But we had the advantage of a clean new building. We all agree this has been the hardest thing we have ever done and no previous experience could have fully prepared us for the events of 2020, but seeing our residents thrive has been immeasurably rewarding,” shared Jeramy Cain, Community Relations Coordinator at The Preserve of Roseville. Jeramy, whose primary role with the Community is working directly with potential residents and their advocates, was unwavering in his confidence that The Preserve of Roseville would be an immediate success, despite the public health crisis. “There were more than a few red carpets rolled out. Hanging a picture or two, became moving residents in, moving furniture, assembling tables and chairs. After all, families could not visit/assist as they normally would. Going above and beyond wasn’t an additional feature; it was just what we did.” The Community would open on May 4th and welcome a host of residents whose enthusiasm never waned despite Independent Living Assisted Living

for seniors due to our responsiveness, hospitality, reputation, and dedication to being exactly what our residents need,” said Karla. “By putting our residents first, I have no doubt The Preserve will meet and exceed any goal we set.” While the world distanced themselves from others, taking refuge in their homes away from anyone but immediate family members, the residents at The Preserve of Roseville were able to interact safely with others far from the negative impacts of isolation. These foundational residents enjoyed stunning balcony views overlooking the wildlife nature preserve, programming designed and executed by a dedicated Life Enrichment Coordinator, and on-site accommodations in the Community’s beauty and barber salon, fitness center, library, chapel, movie theater, café, and outdoor terrace. At a time when so much was uncertain, the teammembers and residents at The Preserve of Roseville found comfort and normalcy in a new, but warm, environment. The last eight months were an opportunity to bond with others, grow their interests and see what a blessing this Community could be in their lives, and for those who love them.

Below: 1-Bedroom Apartment Living Room

Memory Care Respite Care


Vo l . 2, I ss . 1

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