Transforming Together: Implementation Guide
Collective impact: Examining data from multiple agencies contributes to better and more coordinated efforts
Key Component: Well- Chosen Measures of Progress When government, community, caregivers, and those who use health and education services work together to identify shared outcomes and metrics, actual needs can become better reflected in the priorities of the new ecosystem of care. In addition, community voices can point out when certain aspects or elements of what is measured have little actual meaning to those being served. For example, data such as utilization metrics or service penetration data don’t inform the actual effectiveness of a service and are of minimal use in discussions with most audiences. The starting point for identifying shared outcomes and measures should be a common vision that describes the change and impact desired in the community.³ In articulating a common vision, most counties can start with their Memorandum of Agreement established under AB 2083 for the foster
care system , which outlines cross-agency collaboration and shared accountability. Nearly all of these MOUs contain a high-level aspirational purpose amidst their provisions. Counties can also draw from emerging guidance under the Behavioral Health Services Act (BHSA), which provides a statewide framework of goals, quality metrics, and equity standards for behavioral health transformation ( see here ). Individual agency mission statements can also be sources from which to build a uniform statement of intent for the entire ecosystem of care. Broadly, AB2083 MOUs–and the overall goals of California’s System of Care approach–are to “keep children and youth at home, in school, and out of youth justice involvement.” Healthy development, opportunities to learn and thrive, and ultimately the well-being of young people, are the shared objective of every ecosystem partnership. Next, partners can use their shared vision to identify and recognize which goals and outcomes will support their desired reality for family and youth wellbeing. For example, a
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