University of Kent - PPM and Maintenance Coordinator

Key accountabilities The following are the main accountabilities for the job. Other duties, commensurate with the grading of the job, may also be assigned from time to time. To manage and update the Planned Preventative Maintenance (PPM) system ensuring asset lists and maintenance schedules remain accurate and up to date. Provide reports on the PPM and reactive maintenance systems as required and monthly as directed Provide absence cover to Maintenance Managers during short/long term absence – during meetings, holiday etc. such that workflows for maintenance can be passed on to the maintenance teams. Demonstrate active involvement and inclusion of customer satisfaction in the delivery of Maintenance and other Estates related activities Develop as required PPM task lists to reflect current requirements and best practices as directed by Maintenance Managers. Update asset lists, task times, schedule dates and provide reports from the CAFM system as requested by Maintenance Managers and Technical Services. As a focal point for the PPM and reactive maintenance system there will be a need to attend meetings with both internal and external stakeholders in terms of updates and or ongoing issues. Attend service contract review meetings supporting Maintenance Managers and ensure all parties have correct asset information. Key challenges and decisions The following provide an overview of the most challenging or complex parts of the role and the degree of autonomy that exists. Develop as required PPM task lists to reflect current requirements and best practices as directed by Technical Services and Maintenance Managers. Update asset lists, task times, schedule dates and provide reports from the CAFM system as requested by Maintenance Managers, Technical Services and MTS heads of section. As a focal point for the PPM and reactive maintenance, provide a degree of cover for the maintenance managers when required. Provide weekly and monthly reports to the maintenance managers for building, mechanical and electrical sections as well as the Head of Hard FM showing current PPM progress. Follow up reasons for uncompleted work with relevant managers and agree when work will be completed. Provide maintenance reports from the CAFM system as requested for Estates colleagues. Promote the Estates Department’s core values: Customer Service, Honesty, Ownership, Inclusivity, Competence and Empowerment. Regular communication with Estates Customer Services (ECS) regarding reactive works when maintenance managers are not available. Ensure workflow is still maintained across trades, this may require input from ECS.

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