Building Trust Ebook

Ensuring Reliability

To ensure a perception of our reliability, we need to focus on four essential aspects: managing commitments, communicating proactively, finishing what we start, and respecting time (ours and others). Managing commitments involves being intentional about the promises we make and ensuring that we can fulfill them. This means that we don't over-commit ourselves or make promises we can't keep. It also means that we prioritize commitments and follow through on them.

Made with FlippingBook - Online catalogs