You don’t need a Ph.D. to understand your benefits We’ve made it easy to find the top things people want to know. Choose Benefits & Coverage from myMenu to find out: • What health care services are covered? • What’s the cost difference between an in-network and out-of-network service? • What’s your deductible, and are you close to reaching it? • Is there a copayment for your office visit? If so, how much? Did your dog eat your ID card? No worries. It’s easy to get a replacement online. Just click ID card from myMenu to see a copy of your card. With a couple more clicks you can have a new card mailed to your home. Can’t wait for the mailman? Print a temporary copy from our desktop site. Or, use your smart phone to view your ID card or fax a copy to your doctor’s office.
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Buried in paperwork? A single click lets you track all your claims Check in at your convenience to see if a claim has been processed and what you might owe. To get more details on a specific claim, click view claim details or view EOB . This will tell you the type of services provided, the amount billed and the amount paid, if any, and whether there’s any action that needs to be taken before the claim can be processed. You can choose to receive a secure e-mail any time you have a new EOB. If you’re not ready to give up paper completely, you can print out copies from our claims center. Don’t be surprised by unexpected costs • Know the price you’ll pay ahead of time. Search treatments or procedures in the Health cost estimator. • Get your in-network discount. Use Find a provider to look up doctors and facilities near you. Helpful apps, calculators, videos and health information all in one place Choose Health Center from the myMenu and select the tile shortcuts that interest you. • Online health information: up-to-date and ad-free. • Our top picks for healthy eating and exercise. • Free tools, apps and calculators
14 - Employee Benefits Guide
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