January 2025 - The Five Star Times

Easily Manage Your Dental Benefits Here’s what you can do now to get the most from your plan.

Create your secure online member account today

Member account to-do list:

Print out or save your ID card to your smartphone

Go online

1

Visit ameritas.com/sign-in and select ‘Member Sign In’ under ‘Dental, Vision & Hearing.’

2

Register

Review your plan details including maximum benefit, deductible amounts and your remaining benefits

Under first-time users, select ‘Register Now’ and complete the form. Log into your new account and complete the verification process.

3

Authenticate

Check if your current provider is part of the Ameritas Dental Network

Provide the personal information used at enrollment including name, date of birth and ZIP Code. Mark if you are the insured member and enter your member ID. Due to HIPAA regulations, only the primary member/policyholder has full account access. Learn more about access levels. Go paperless. Sign up to receive your explanation of benefits (EOB) statements online. To receive electronic EOBs instead of paper statements, select the go paperless option once you are logged in or when setting up your member account.

Locate your claims status page so you can see how benefits are calculated and payments are processed

Additional plan benefits found in your secure member account

Additional savings Ameritas offers money-saving discounts to help with hearing, prescription and eyewear expenses. These savings arrangements are not insurance and are available to Ameritas plan members at no additional cost to the plan premium. Access savings cards using the QR code or through your secure account at ameritas.com.

Worldwide support AXA Assistance helps find a provider and schedule an appointment if you have a dental or vision emergency while traveling outside the U.S. Save these numbers: 866-662-2731 (toll free) and 312-935-3727 (collect).

Watch this short video to learn more about navigating your secure member account.

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