Facilities Manager (Moorgate) Candidate Pack
The University of Law (ULaw) is one of the world’s largest law schools. With an impressive history dating back to 1876, the University employs over 900 staff and has over 14,000 students studying on their undergraduate and postgraduate programmes, along with an alumni network in excess of 100,000. They were the first-ever independent institution to be granted degree awarding powers and in 2012 gained university title. With a rich heritage and a reputation for innovation and contemporary teaching practices, the University continuously focuses on developing the best legal and business minds. In 2016, they opened their leading Business School, further enhancing their reputation as a full service legal, business and educational training specialist, operating from campuses throughout the UK, Berlin and Hong Kong and an Online campus. What really sets them apart from other universities is the guiding principle that future lawyers and business leaders should learn in a realistic, professional and contemporary context, with plenty of practical interactive engagement. That’s why they keep their contact hours high and their teaching groups small. Over the past 5 years the University has doubled student enrolments and continues to grow. They are extremely ambitious and plan to expand and diversify both in the UK and worldwide. As they have grown, the continuing enhancement of their brand and reputation for teaching quality and student satisfaction has been at the core of everything that they do. Whilst their legacy and identity as a specialist legal education provider remains central to who they are, they have successfully diversified their offering into business and accounting dis- ciplines, with a rapidly expanding suite of programmes delivered in their UK and overseas campuses. They plan to expand their portfolio into new applied and professionally accredited disciplines. As a pri- vate university, they are agile and innovative, anticipating the future needs of their students, their client firms and society as a whole. In 2020 their student recruitment exceeded 10,000 for the first time in their history and, whilst they remain a predominantly postgraduate university, their undergraduate numbers are also growing strongly. In 2020 they were ranked 1st for overall student satisfaction in England in the National Student Survey. Their success is driven by their reputation as a specialist university of the highest quality, offering students a unique and practice-led learning experience.
BACKGROUND
Vision and Strategic Plan
Strategic Plan
Vision and mission
Caring for our students is at the heart of everything we do. We stand shoulder to shoulder with them, supporting their ambitions and ensuring they are respected and valued. We are deeply committed to delivering a high-quality service and education. We support and accept appropriate and managed risks, in the pursuit of growth and progress whilst maintaining quality.
In 2025 we will be the leading global university of law, business and the professions with a network of online and worldwide locations. Digital technology will enable us to offer unparalleled flexibility, based around cutting edge facilities and environments, further removing geographical barriers to education. We will offer the same quality of teaching and learning experience, with the convenience to study where, when and how our students want. At the heart of this are our people and values. Many of our staff, stakeholders and students helped to shape our new vision and strategic plan.
Vision and Mission
Strategic Plan
We are dynamic and future-focused, anticipating and embracing change with creativity and motivation.
We are agile and adaptable, leading change and meeting the changing demands of our students and employers, all the while updating our knowledge and practice to improve our performance and the student experience.
We embrace our challenges as learning and growth opportunities and prepare our students, with confidence and resilience, to do the same.
We work together in a collegiate way, challenging one another whilst treating each other with dignity and respect - embracing diversity of experience and background that allows people to do their best and thrive.
We have a global outlook and connect across different cultures. We are a diverse, inclusive community where everyone is welcomed and valued, and our differences are a source of strength.
Our diversity and inclusion initiatives are at the heart of our strategic plan to empower our staff and student community.
Vision and Strategic Plan
Our International Community
Core components of our Strategic Plan
We will establish new, and strengthen existing, pathways for international students to join us - including through our oversees campuses and our strategic partnerships.
Our Learning Journey
Building on our heritage of outstanding teaching and support for our students, we will deliver excellent standards in innovative learning, teaching and applied research that transforms lives and is globally recognised However, our learning journey does not end in the classroom, and we will continue to grow our support services and technologies, deepening our care for our students and offering ever closer support networks. We were ranked top university in England for overall student satisfaction in the National Student Survey 2020 and also achieved top ten placements amongst other universities for eleven further categories across the UK including: ‘The Teaching on my Course’ (4th), ‘Student Voice’ (4th), and ‘Assessment and feedback’ (7th). And in the latest Teaching and Excellence and Student Outcome Framework we were awarded silver for our teaching, learning and outcomes. Our performance in the critical categories of teaching excellence and academic support for students is sector leading.
We will embed inclusivity and multicultural values into the curriculum and develop new modules to define and address ethical issues and the rights of minority and protected groups.
Core components of our Strategic Plan
Through collaboration with our international partners we will create global learning and employability opportunities.
Our Learning Journey
Our Learning Environment
Our People
Our International Community
We will develop, retain and recruit the highest calibre people, increasing the ethnic representation to reflect the diversity in our students.
Our People
By uniting academic and business professionals, we will innovate and personalise our students’ future teaching and learning, bringing knowledge from the front line of practice.
Our Impact
Our Impact
Graduates will leave ULaw with the experiences and skills to drive change, helping to transform the future of society and the professions.
They will have not only a world class qualification, but also a sense of purpose and empowerment that they can have a positive impact on their environments.
Our Learning Environment
We will transform our study and work settings through the use of the most advanced technology and resources. By combining our physical and online campus environments and infrastructure, we will create adaptable and flexible spaces for learning and support.
Through our pioneering Employability Service we will shape our graduates into the next generation of professionals. They will be digitally confident, have broad project management skills, and strong leadership potential.
CAMPUSES
1.
Birmingham
2.
Bristol
3.
Chester
4.
Guildford Campus
5.
Leeds Campus
6.
London Bloomsbury Campus
Birmingham
Nottingham
7.
London Moorgate Campus
8.
Manchester Campus
9.
Nottingham Campus
10. The University of Law at UEA in Norwich 11. The University of Law in Exeter 12. The University of Law in Liverpool 13. The University of Law at Reading
Hong Kong
Guildford
14. Hong Kong Centre
All of our campuses are in thriving commercial areas and offer the same fully-resourced facilities, including well equipped IT suites with PCs for DVD and i-Tutorials, comprehensive law libraries with all the latest legal texts, quiet study areas and places to relax.
15. Online
Moorgate
Bristol
16. The University of Law at Chester
17. GISMA Berlin
18. Sheffield
Our Campus
About London Bloomsbury
About London Moorgate
Our Bloomsbury campus is a 2 minute walk from Goodge Street Underground Station and is right next to Tottenham Court Road – a street with a large range of shops, bars and restaurants, and bus links to all other parts of London. Our Bloomsbury campus is close to London’s famous shopping area – Oxford Street and is in the centre of London’s theatre scene and just across the street from Soho, a popular area for bars. The area’s collection of academic institutions, shops, cafes and parks, makes for a bustling atmosphere. The campus’ 4-floor library is full of textbooks and reference books as well as helpful staff on hand to help students with their studies and research work. The cyber lounge and café are great places for students to socialise and work in groups in between workshops.
Our Moorgate campus is close to both underground and mainline train stations such as Moorgate, Farringdon and Liverpool Street and is walking distance from other underground stations such as Bank and Old Street. This well-connected campus is in the middle of the finance district and is near to the biggest names in the legal industry. The area is buzzing with City workers enjoying the many pubs, bars, restaurants and cafes. It is also close to vibrant areas such as Shoreditch, Hoxton and Spitalfields with their excellent shopping, art and fashion scenes. Moorgate is a modern and spacious campus which recently benefitted from a refurbishment which replicates the modern way of working with open plan work and recreational spaces. Having great facilities in the heart of the City means we can host prestigious guest speakers from the legal profession. The Moorgate campus has a spacious library, spread across two floors, where there are plenty of computers. Our newly refurbished reception area and cyber café are used for group study and are great places for students to socialise in between workshops. The campus is surrounded by major law firms, banks and other financial institutions which we have close links to.
View London Moorgate Virtual Tour
View London Bloomsbury Virtual Tour
Main Function of Job: Responsible for: Main Function of Job:
JOB DESCRIPTION
•
Managing Facilities staff.
• Managing all mechanical and electrical services, plant and associated installations to ensure compliance with current legislation, ensuring all statutory testing, inspection and record-keeping is maintained up to date. • Managing and maintaining external grounds belonging to the campus (if applicable). • Supervising physical plant operations including utilities, energy management and safety and security systems. • Ensuring that a compliant, safe, healthy and comfortable environment is provided for staff and students. • Scheduling and supervising maintenance and repair activities, including reactive maintenance and contracted services. • Manage all cleaning and security provision, through regular checks and audits, ensuring consistently high standards. • Providing all facilities services and support to agreed SLAs and KPIs.
Reporting Line:
• The Facilities Manager will report directly to the Head of South and work closely with the Campus Dean and Head of Operational Services.
Job Title: Facilities Manager
Career (R&R) Level: Manager / Team Leader
Department: Operations
Reporting to Head of South
Location London
Direct Reports Facilities Team Leader / Facilities Co-ordinators
JOB DESCRIPTION
Specific Responsibilities
• To develop, implement and supervise planned preventative maintenance and renovation/refresh programmes, and manage reactive repairs for buildings, mechanical and electrical, safety and security systems. • Working with third party contractors to deliver efficient and cost effective facilities management services at the University. • To support the campus with events, open days, inductions, graduations etc. • To manage processes for ensuring postal and courier services are in place as are ancillary services including printing and stationery to support campus operations. • To ensure lease requirements are complied with. • To attend monthly meetings with the M&E contractor to plan upcoming works and to highlight any issues with the service, escalating issues to Head of Operations/Head of Facilities/Director of Estates as required. • To attend quarterly M&E contractor management meetings (off-site). • Represent the University in any meetings with the Landlord. • Provide support to Campus management staff and employees to develop and manage sustainability initiatives locally. Health and Safety • To ensure the day-to-day implementation of the H&S Policy within area of management authority & control. • To ensure that the requirements for specific emergency procedures included within a risk assessment are implemented, equipment to deal with emergencies is available and that all staff under their control, have been instructed and trained as required. • To ensure that Fire Regulations are strictly adhered to with adequate evacuation plans, drills, records and tests in place and sufficient numbers of trained Fire Marshals. Ensuring safety systems are tested as required & records maintained. • To ensure that all first aid obligations are delivered and accessible with an emphasis on adequate numbers of trained first aiders, accurate and timely incident recording, investigating and reporting and well-appointed and resourced first aid facilities. • Act as Person in Charge / Incident Controller. Brief designated fire marshals on their role and responsibilities and arrange fire drills in accordance with the Fire Safety Management Plan. • Attend health & safety committee meetings as required. • Undertake general building risk assessments and provide feedback to management and to the Health and Safety Committee. Manage a building risk database and prepare and complete monthly Health and Safety reporting. Carry out accident investigations. • To carry out/obtain from contactors RAMS for own area of work, including for the FM team. • To assist other staff with the completion of a risk assessment where the Facilities Manager has greater experience or knowledge of a specific aspect of the assessment, such as knowledge of escape procedures. • To ensure that risk assessments are carried out promptly and are appropriate for all activities along with undertaking the development and implementation of Method Statements for areas of ULAW facilities and activities under their control. RAMS are to be maintained and reviewed regularly for implementation and effectiveness.
Team Management •
To manage rotas for service provision and to ensure there is adequate cover at all times. • To direct, supervise, evaluate and develop the Facilities Team members and to ensure that required training takes place for the specific job tasks and responsibilities.
Specific Responsibilities
Client Service •
To achieve excellence in student experience, ensuring consistently high standards in all service provision, to include cleaning and security, through regular checks and audits. • To maintain close and effective links with centre timetabling, catering and IT services to achieve a joined-up approach delivering maintenance with minimum disruption to the core business. • To ensure that services provided by FM are undertaken efficiently, to the required standard and, and in a timely manner, including portering, classroom set-ups, exam set-ups etc. • To liaise with teaching staff and business support departments ensuring that learning materials are received, stored and distributed, which may also require supervision of temporary staff. • To develop effective relationships with staff. • To attend Staff / Student Liaison committees responding to facilities and estates related issues and enquiries. • To prepare bid specifications for projects, equipment and contracted services; oversee site and building projects performed by outside contractors. • To ensure that all aspects of statutory compliance and regulation are adhered to with all required preventative measures taken including training, inspection, audit, documentation and reporting – including Health and Safety, DDA compliance, control and disposal of hazardous waste, fire regulations etc. • To maintain appropriate inventories, asset registers, logs, records etc. as required. To effectively manage facilities budgets.
Business Focus •
• To communicate health and safety matters to ULAW Staff and to report health and safety issues or concerns to the Director of Estates and Campus Dean. • Manage health and safety actions generated from “WorkRite” e-learning programmes completed by staff based at campus ensuring that appropriate levels of confidentiality are maintained at all times. • To assist in health and safety induction for new staff. • To liaise with the Disability Team and individual students to provide agreed facilities and adjustments for students with disabilities including Personal Emergency Evacuation Plans (PEEPs) etc. To provide first line, 24-hour call out to deal with any emergencies, including activation of intruder and fire alarms. • Ensure Security Assignment Instructions are regularly reviewed and updated and that the security team are fully briefed on any changes. Monitor the incidents log book, support the resolution of any issues arising and should the need arise alert, senior staff of an incident and if appropriate, the Police. Prepare and complete Incident Reports, and monthly reporting. • To liaise with external agencies such as police, local authorities and other security bodies with regard to measures that might be associated with PREVENT, anti-terrorism measures and/or crime prevention or detection. Support the development of others through sharing knowledge and skills. • Actively take responsibility for your own personal career development in all respects. • Demonstrate functional and technical knowledge and skills to enable you to conduct your role to a high level. • Keep up to date with any relevant health & safety and statutory legislation. • Attend relevant training and development.
In addition to the responsibilities listed above, the job holder may be required to perform other duties as assigned by the Director of Estates, Campus Dean, Head of Operational Services, Centre Directors, and the University’s Executive. This job description is to be read in conjunction with the relevant Roles and Responsibilities Career Level document. This job description is correct at October 2021. It may vary in consultation with the post holder to reflect changes within the market place, within Estates and within the University.
Security •
Professional Skills •
PERSON SPECIFICATIONS
ULAW REWARD & BENEFITS
Essential • A qualification in engineering, building trades, facilities management or a related field Desirable • IOSH/NEBOSH qualified • Qualification in M&E discipline Experience • Experience of providing a high standard of customer care • Experience of liaison at all levels in an organisation • Experience of managing PPMs and contractors • Experience of maintaining accurate statutory compliance and building files/asset records • Planning and co-ordinating workloads and stock control Desirable • Experience of working in an educational sector • Working knowledge and experience in CAFM Essential • Experience of working in a Facilities environment
ADDITIONAL BENEFITS
CORE BENEFITS
Private Medical Insurance This benefit is available to all employees of The University, including partners and eligible dependents (please note the requirement to join within one month of the start date). Annual Leave Generous holiday entitlement in excess of the statutory requirement. Pension Employees will be assessed for auto - enrolment into the University ’ s Group Personal Pension Scheme (provided by Aviva) during your third month of employment. The mini- mum contribution from both employee and employer is cur- rently 4%. However, voluntary enhanced contribution level options of 5% and 6% are also available, where the Univer- sity will match these contribution levels paid in by the em- ployee. Aviva will contact employees directly with infor- mation about the scheme. Please note that ULaw also offer a salary sacrifice arrangement in relation to pension contri- butions. Life Assurance Our life assurance scheme is designed to provide benefits to nominated recipients, in the event of an employee ’ s death in service. Group Income Protection Insurance This benefit is available upon completion of three years ’ service in ULaw. Occupational Pay Benefits ULaw offers a range of enhanced benefits in excess of the statutory requirements, eg enhanced Maternity Pay, Paternity Pay, Adoption Pay, Sick Pay (please note that eligibility criteria applies).
Perkz This online discount platform is provided free of charge to all employees and offers discounts at a huge range of high street stores. Employees will be regis- tered to the scheme on joining the University and just need to self - activate the account, allowing access to the many offers available at https://
ulaw.rewardgateway.co.uk/. Give As You Earn Scheme
The University provides an easy way to support the causes you care about, for more information and to join please log in via https:// www.cafgiveasyouearn.org/Welcome. ULaw Course Fee Discount Employees and their eligible dependents are able to access discounted courses offered by the University. Please note that eligibility criteria applies. Season Ticket Loans Available upon completion of the probationary period. TOTUM (Formerly NUS Extra Student Card) TOTUM is the new name for the NUS Extra Student Card. It is available to all ULaw employees and offers a huge range of discounts across retailers and service providers. If you wish to apply for a TOTUM card you should visit https://cards.totum.com/join. Microsoft Office & Microsoft Windows As a ULaw staff member you can download Microsoft Office completely free of charge for personal use during the time that you are employed with us. Cycle to Work Scheme Provided by Halfords, the Cycle 2 Work scheme enables you to purchase a brand new bike and safety accessories up to the value of £1,000 tax free. The repayments will then be deducted from your salary, via a salary sacrifice ar- rangement, over a period of 12 months. Course Sponsorship ULaw may support you financially and/or with study leave in relation to further training/qualifications. Please note that eligibility criteria applies. Subscription Fees Reimbursement See Financial Regulations for more details. Eye Care Assistance The University will pay up to £20 towards the cost of an eye test and £50 to- wards lenses if required for use of a PC or laptop at work.
Behavioural Skills •
Resilience to work in a demanding environment with multiple stakeholders • Meticulous attention to detail
Skills & Knowledge Essential •
Excellent oral and written communication skills
• Excellent organisational skills and proven administrative ability • High level of IT literacy, including use Microsoft Office suite • Strong working knowledge and experience of Health & Safety regulations • Good understanding of Soft and Hard FM services • Excellent customer service • Strong working knowledge and experience in BMS • Report writing skills Desirable • Health and Safety qualification • First Aid training • Fire Marshal training • Customer Service training
Employee Assistance Programme & Best Doctors These confidential benefits are free of charge for employees and their family members. View more about the schemes here: - Employee Care - Second Medical Opinion - Treatment Sourcing The contractual benefits we offer are salary, annual leave and bank holidays, pension (salary sacrifice), life assurance, income protection and private medical insurance. Please note that all insurance benefits are provided subject to the rules of the scheme and the rules of the insurer. We reserve the right in our sole and absolute discretion to review, amend or withdraw the benefit at any time with reasonable notice to you. The University may from time to time offer other benefits which are not contractual, some of which are listed above. The University may amend or withdraw any of these and/or introduce new ones.
Special Circumstances Essential •
PLEASE NOTE: ALL BENEFITS ARE AVAILABLE UPON COMMENCEMENT OF EMPLOYMENT, SUBJECT TO ELIGIBILITY CRITERIA WHERE MENTIONED.
Willingness to work evenings and weekends if required • Willingness to be on the on-call rota
Information on all the above mentioned benefits can be found in the HR Forms & Policies section on the intranet. For any further queries please email HR@law.ac.uk.
Application Process
The University is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG) .
To arrange a briefing conversation please contact our advisor Charlotte Turedi or Michael Hewlett of MRG on 020 3962 9900.
Applications should contain a CV and Covering Letter and should be sent to:
The Management Recruitment Group:
Michael Hewlett michael.hewlett@mrgpeople.co.uk or
Charlotte Turedi charlotte.turedi@mrgpeople.co.uk
Closing Date is Sunday 30th October 2022.
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