JOB DESCRIPTION
Specific Responsibilities
• To develop, implement and supervise planned preventative maintenance and renovation/refresh programmes, and manage reactive repairs for buildings, mechanical and electrical, safety and security systems. • Working with third party contractors to deliver efficient and cost effective facilities management services at the University. • To support the campus with events, open days, inductions, graduations etc. • To manage processes for ensuring postal and courier services are in place as are ancillary services including printing and stationery to support campus operations. • To ensure lease requirements are complied with. • To attend monthly meetings with the M&E contractor to plan upcoming works and to highlight any issues with the service, escalating issues to Head of Operations/Head of Facilities/Director of Estates as required. • To attend quarterly M&E contractor management meetings (off-site). • Represent the University in any meetings with the Landlord. • Provide support to Campus management staff and employees to develop and manage sustainability initiatives locally. Health and Safety • To ensure the day-to-day implementation of the H&S Policy within area of management authority & control. • To ensure that the requirements for specific emergency procedures included within a risk assessment are implemented, equipment to deal with emergencies is available and that all staff under their control, have been instructed and trained as required. • To ensure that Fire Regulations are strictly adhered to with adequate evacuation plans, drills, records and tests in place and sufficient numbers of trained Fire Marshals. Ensuring safety systems are tested as required & records maintained. • To ensure that all first aid obligations are delivered and accessible with an emphasis on adequate numbers of trained first aiders, accurate and timely incident recording, investigating and reporting and well-appointed and resourced first aid facilities. • Act as Person in Charge / Incident Controller. Brief designated fire marshals on their role and responsibilities and arrange fire drills in accordance with the Fire Safety Management Plan. • Attend health & safety committee meetings as required. • Undertake general building risk assessments and provide feedback to management and to the Health and Safety Committee. Manage a building risk database and prepare and complete monthly Health and Safety reporting. Carry out accident investigations. • To carry out/obtain from contactors RAMS for own area of work, including for the FM team. • To assist other staff with the completion of a risk assessment where the Facilities Manager has greater experience or knowledge of a specific aspect of the assessment, such as knowledge of escape procedures. • To ensure that risk assessments are carried out promptly and are appropriate for all activities along with undertaking the development and implementation of Method Statements for areas of ULAW facilities and activities under their control. RAMS are to be maintained and reviewed regularly for implementation and effectiveness.
Team Management •
To manage rotas for service provision and to ensure there is adequate cover at all times. • To direct, supervise, evaluate and develop the Facilities Team members and to ensure that required training takes place for the specific job tasks and responsibilities.
Specific Responsibilities
Client Service •
To achieve excellence in student experience, ensuring consistently high standards in all service provision, to include cleaning and security, through regular checks and audits. • To maintain close and effective links with centre timetabling, catering and IT services to achieve a joined-up approach delivering maintenance with minimum disruption to the core business. • To ensure that services provided by FM are undertaken efficiently, to the required standard and, and in a timely manner, including portering, classroom set-ups, exam set-ups etc. • To liaise with teaching staff and business support departments ensuring that learning materials are received, stored and distributed, which may also require supervision of temporary staff. • To develop effective relationships with staff. • To attend Staff / Student Liaison committees responding to facilities and estates related issues and enquiries. • To prepare bid specifications for projects, equipment and contracted services; oversee site and building projects performed by outside contractors. • To ensure that all aspects of statutory compliance and regulation are adhered to with all required preventative measures taken including training, inspection, audit, documentation and reporting – including Health and Safety, DDA compliance, control and disposal of hazardous waste, fire regulations etc. • To maintain appropriate inventories, asset registers, logs, records etc. as required. To effectively manage facilities budgets.
Business Focus •
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