Data and Privacy Concerns
73% of consumers are concerned about AI using their personal data during retail purchases Only 7% report a high level of trust in AI-powered retail services 10% report a high level of trust in retailers to protect their personal information 90% believe it’s important for retailers to be transparent about their use of personal data 73% believe it’s important for retailers to prioritise ethical AI use • 37% believe it is ‘very important’
40% are confident in the data privacy of AI • Only 7% are not confident in the data privacy of AI
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