What Do Customers Expect in Change for Their Loyalty?
Reduced prices or better deals
55%
Great customer service
53%
Loyalty points or cashback
50%
Free returns
40%
A seamless experience every time they interact with the brand
28%
Exclusive access to content, offers, or products
27%
Loyalty Lever
Build automated abandoned cart, restock notifications, wish list, win-back, and upsell campaigns to reach customers with timely and relevant recommendations. Nurturing customers with AI-driven personalized experiences empowers marketers to pave the way for a future of sustainable growth, unlocking higher customer lifetime value and redefining what it means to succeed.
Priority delivery
25%
Early access to new products and services
24%
Priority handling of customer service requests
22%
More personalized experiences
21%
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