FORCE
are claiming to be in a trade association then make a call to the organisation to confirm authenticity. Many rogue traders will present a professional looking business card or company stationery that incorporate false numbers, websites and accreditation on the basis that many people will not check it. Some will even copy the logo and details of a well known and established firm to which they have no attachment whatsoever – call the company and make sure, but rather than using the number on the paperwork or business card, get the number from the telephone directory. It isn’t unheard of for rogue traders to have an accomplice answering given numbers to “confirm” the validity of their partner in crime! the contract An honest trader will have no hesitation in offering a contract and it is of the utmost importance to have one in place. Some people are even reluctant to ask for a contract for fear of offending the trader - believe us when we tell you that a handshake or someone claiming to be “good for their word” will do you no good if things go wrong. Even if the trader has been recommended by a mutual friend there still needs to be a
formal written agreement in place – this is not only for your benefit but also for the trader which is the reason all good traders will insist on one. The actual contract itself should include basics such as start and finish dates, payment method, the nature of the job and what the payment includes and most importantly, the agreed price and a breakdown of what it covers. The bottom line is that in the event of a dispute, all parties need to have written evidence to support their case. Oh and finally, make sure that when the contract is given to the trader, they sign it! The Payment The details of your agreement regarding payment should be included in the contract. As a rule of thumb, it can be a warning sign when a trader asks for payment in advance, however this can depend on the size and nature of the work being carried out. For a large project, you need to be conscious that whilst rogue traders are a problem, many honest traders also experience “rogue clients” and will require an agreed payment schedule. Most reputable traders will have credit accounts with their merchants, but any bespoke work may require payment. If possible, avoid cash payments, most of the jobs you will need to use a trader for will cost over £100. As a result it’s a really good idea to pay using your credit card, as should anything go wrong, you
Federation of Regional Crime Enforcement
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