FORCE
Reducing the Risk Don’t be a soft target – as well as CCTV, panic buttons and alarms, try to ensure that tills are sited away from customers and ensure that the minimum amount of cash is kept in tills at any one time by adopting procedures to move cash quickly and safely to more secure places. If you physically transfer cash to the bank, do not develop a routine that could be recognized by potential criminals. Incorporating screens between staff and customers may seem extreme but provides not only a physical barrier between staff, cash and criminals, but also adds a level of complexity that
will deter many of them. Always use signage throughout the premises to remind people that you operate CCTV, a zero tolerance policy to shoplifting and violence or abuse against staff, and if relevant security patrols or guards. Networking There may be a formal group in your area for networking with other retailers, or you may wish to organise one. Communicating with others in the same sector can be very useful for sharing ideas and passing on information relating to crimes you may have experienced yourself, or the identity of shoplifters.
Federation of Regional Crime Enforcement
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