Estates, Facilities & Commercial Services ..........................................................
The Facilities Division manages all aspects of the built environment, commercial activities, the provision of sports activity and environmental sustainability. Circa 600 staff manage the diverse portfolio of award winning services for students, staff, visitors and the local community. The Division has been awarded accolades such at ‘Best University Halls’ 6 years running, AUCSO Security Team of the Year, AUDE Estates and Facilities Team of the Year and CUBO Catering Team of the Year in recent years. Our Vision This is what we do… We work together to deliver environments and experiences that enhance the reputation of the University and improve the lives of our students, staff and visitors: at all times remembering that we are part of an academic institution. We involve each other and our customers in striving to meet or exceed the aspirations of the institution and individuals: embracing change is integral to our commitment to continuous improvement. We all take pride in our work. We share a passion for creating a world class institution and seek to make sure we have the right people with the right skills to deliver on our goals. We consider our context and environment so that we can work efficiently and effectively to ensure the sustainable development of the University over the next 50 years. …We make campus an inspiring place to be.
The Division is currently made up of 4 teams Commercial Services - The Commercial Services team includes Food Operations, Retail Services, Lancaster Conferences, Design, Print & Photography, the Pre-School Centre and campus tenants. Estates - The Estates Development team manages new building and refurbishment projects to improve Lancaster University’s facilities. The Estates team includes customer services, maintenance, landscaping and grounds, cleaning, environmental management, technical & compliance and systems support. Security - The Security team is responsible for the security and safety of students, staff and all visitors to the University. The team includes Security Officers and dedicated Porters who work in each of the 9 Colleges and Buildings. Security Officers are available 24/7 all year round and the Porters work 24/7 during Term time. Sport - The Sport team is responsible for the strategic management and operational running of Sports provision at the University.
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