Estates Project Manager
CANDIDATES INFORMATION PACK
ABOUT
PIONEERS SINCE 1838 We started out 180 years ago as the first polytechnic in London and one of the first in the UK, established to educate the working people of London. Today we continue to build on this reputation, helping students from a variety of backgrounds to realise their full potential.
WELLBEING
Working and studying together at Westminster as a community of students and colleagues is a big part of our lives – doing so in an environment that places our wellbeing front and centre helps us to be safe and feel safe. We care for the safety, health and wellbeing of those around us as well as ourselves. We believe that everyone has the right to feel fulfilled at work and study, connected to a community of col- leagues and students who are passionate about making a positive impact on themselves, our workplaces, study spaces and those around us.
19,000 STUDENTS
We support more than 19,000 students on our undergraduate, postgraduate and professional courses.
16 DIFFERENT NATIONALITIES
INCLUSION
We welcome students from all walks of life from all over the world.
Westminster will be known as a place where everyone can bring their whole self to work or study and know they belong – our commitment to equality, equity, diversity and inclusion is at the core of how we engage with everyone. All Westminster col- leagues and students will be in a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and is a place where harassment and discrimina- tion are not tolerated. As a responsible institution, we strive to ensure and to champion equality. pride in our diversity. As a compassionate institution, we commit to an inclusive culture that allows students and colleagues to reach their full potential.
183 INDUSTRY PARTNERS
Our partners include large corporates, SMEs and charities, which offer placements and work experience to our students.
STUDENT SUCCESS
OUR VISION
Our University is a place where discoveries are made, barriers are broken, diversity is celebrated and where everyone is welcome. Our people stand out as significant contributors to their communities – through their innovation, enterprise and problem-solving – seeking to make the world a more sustainable, healthier and better place.
CONTENTS ABOUT OUR CAMPUSES BEING WESTMINSTER 2022 TO 2029 THE ROLE AND JOB DESCRIPTION EMPLOYEE BENEFITS APPLICATION PROCESS
SUSTAINABLE DEVELOPMENT
OUR PRIORITIES
We take inspiration from the 17 United Nations’ Sustainable Development Goals (SDGs) in how we drive our actions, activities and governance across our University, in line with our progressive, responsible and compassionate values. As a community, we bring together our collective en- ergies to play our part in addressing the climate crisis and inequalities to enable a more sustaina- ble and socially just world.
Wellbeing, inclusion and sustainable development are our priorities and guide us in all we do.
4
BEING WESTMINSTER An Introduction from the Vice-Chancellor and President, Dr Peter Bonfield.
OUR CAMPUSES
Our Being Westminster strategy is our guiding light, shaping and steering us collectively as a community of colleagues, students, alumni and partners. Since we cocreated and launched Being Westminster in 2018, our strategy has set us fair to respond to local and global challenges and make progress in the areas in which we aim to excel and that matter most to us – through innovation, enterprise and our uniquely Westminster approach to working together and problem-solv- ing. We have, as a community, looked at our strategy through a refreshed lens, reviewing what has gone well and what we need to change, redefining our ambitions to create Being Westminster 2022 - 2029. The world and environment within which we operate has also changed, with a different UK and world political landscape, the impact of the pandemic, the ever-increasing role of technologies, growing focus on health and wellbeing and more awareness of and commit- ment to changes to address sustainable development. This learning and these changed landscapes bring both chal- lenges and opportunities, and the refined focus this refreshed strategy sets out will help us navigate our way through and towards a sustainable future together. We are a university where discoveries are made, barriers are broken, diversity is celebrated and where everyone is wel- come. We are seeking to make the world a more inclusive, sustainable, better and healthier place through our education- al, research and knowledge exchange endeavours. Since our founding in 1838 we have stood out as innovators, committed to tackling social inequalities and making the world a better place. As we focus forward to 2029, we will contin- ue to do so in a way that is true to our progressive, compas- sionate and responsible values. Our education offer will be more personalised and authentic, giving students from all backgrounds an opportunity of trans- formative learning, helping them succeed in their studies and professional lives. Our curriculum will be employability-linked, leading to stronger outcomes and helping prepare our gradu- ates for the world of work and for life. They will have transferable skills and be citizens who con- tribute positively to their local, national and international communities. Our new employability centre will be a London beacon, connecting businesses to new talent in uniquely innovative ways, leading to success for our graduates.
around the world in an environment where everyone is in- spired to succeed. Our international outlook and global Uni- versity community in London and with our partners will bring our Westminster perspective to global challenges and make a positive contribution, including in our local communities as a civic university. Committed to the United Nations’ Sustainable Development Goals, we will continue to build on our special position with our campuses in the heart of London and in Harrow with all the energy that brings, set in one of the world’s most dynamic, creative, diverse and inspiring cities. We will continue to build on our amazing physical and digital spaces that inspire learning, provide a strong sense of community and the best possible experience – with our University as a place that people and all those connected with us love to inhabit. Our priorities of wellbeing, inclusion and sustainable devel- opment will help us as we navigate through the challenges and opportunities towards 2029. Each one of us has distinct talents and we will continue to support everyone in an envi- ronment where creativity and innovation flourish to deliver the best results for us all. Being Westminster sets us apart. In our University, we value social justice, moral conscience, inclusivity and equality, act- ing positively together to make change for good. We have much to be proud of in our achievements together through Being Westminster. I am confident that the ambitious and inspirational plans in our refreshed strategy will help lead us to continued success, ensuring our Westminster difference makes a positive impact on our communities around the world.
CAVENDISH CAMPUS
MARYLEBONE CAMPUS
Our Cavendish Campus is in central London – just a 5-minute walk from Oxford Street and Tottenham Court Road. Subjects taught at the campus include Biological and Biomedical Sciences, Computer Science and Engineering, and Psychology.
Our Marylebone Campus is in central London, within easy walking distance of both Regent’s Park and Marylebone High Street.
Subjects taught at the campus include Accounting and Finance, Business and Management and Construction Management and Urban Planning.
HARROW CAMPUS
REGENT CAMPUS
Our Harrow Campus is based in north-west London, just 30 minutes away from central London by tube. Subjects taught at the campus include Art and Design, Fashion and Film and Television.
Our Regent Campus comprises two sites in central London, all within a few minutes’ walk of Oxford Street.
309 Regent Street Subjects taught at this site include English and Creative Writing, Languages and History. Little Titchfield Street Subjects taught at this site include our Law courses.
Dr Peter Bonfield Vice-Chancellor and President
Our research and knowledge exchange will enable us to maximise our positive impact on societies in the UK and
THE ESTATES STRATEGY AND RECRUITMENT OF PROJECTS MANAGERS
OUR DIGITAL AND PHYSICAL ENVIRONMENT We will continue to build on our special position in the heart of London and at Harrow – one of the world’s most dynamic, creative, diverse and innovative cities globally. We will create both physical and digital spaces that inspire learning, give a strong sense of community and provide the best possible experience – as a place that people love to inhabit. We will develop a holistic University investment plan, over a long-term horizon, with investment in the physical and digital infrastructure at its foundation and our University values and priorities at its heart. Our plan will be developed in the context of maintaining and enhancing our spaces and taking advantage of development opportunities on our existing sites. It will be demand-led and designed to enhance our offering. To do this we will aim to ensure that our ability to work digitally and flexibly is strong and that we continue to adapt to meet the expectations of our students, colleagues, and partners. Critically, we must, at every opportunity, stress the appropriate use of digital technology in supporting the inclusivity, wellbeing and work-life balance of our University community. By ensuring that the physical and digital environment is used effectively we will enhance our teaching and learning, facilitate and enable innovative research and improve the efficiency of, and access to, all the services we offer both on and off campus. We will develop, improve, and operate physical and digital spaces that create authentic learning and working environments that reflect the world of work, that are flexible and agile, and support a wide range of learning, teaching, and working styles.
The University has carried out compre- hensive engagement with colleagues and students across the University to develop the Estate Strategy in the last year. This strategy outlines, in practical terms, how we will cre- ate environments that enable us to achieve our strategic ambitions, deliver quality educational, research and knowledge exchange outcomes as well as provide the best possible experience for our university community. Plans will be phased and deliv- ered appropriately over the next 10 years. To deliver these plans, the University is looking for high calibre Project Managers that can share the University vision and will support the phased delivery of projects.
University plans are to deliver circa 500 extra bedspaces, and facilities to support the Student Union. Cavendish Campus Cavendish Campus in Fitzrovia is home to Computer Science and Engineering, Life Sciences and Psychology. A key compo- nent of our programme for Cavendish is the construction of a new Student Hub, which will include world-class library, social and digitally-enabled spaces – as well as a new home for our Students’ Union. The plans elsewhere on campus are to de- velop new, state-of-the-art science labs and technology teaching spaces featuring cutting-edge facilities for our students – as well as more flexible working spaces for colleagues. Phase 1 and 2 of this refurbish- ment have been already completed, with other 3 floors planned for completion for September 24. Marylebone At Marylebone, we plan to radically raise the standard of education spaces to bring provision for our business students in line with the already very high quality of facil- ities for our Architecture courses. This will be achieved through a series of phased refurbishments aiming to transform cellular offices to vibrant environments for student and staff. Little Titchfield Street We will radically redevelop the site to enable us to create a fit-for-future Law School, delivering a range of new courses in line with our forward-looking portfolio ambitions. The projects associated with this site aim to improve teaching, conference fa- cilities, and develop a new ‘shop-front’ Law Clinic, as well as a new forensic lab facility. Sustainability and Innovation Sustainability and Innovation will be at the heart of all projects, providing exciting learning and developing opportunities for the our Project team.
This is a brief overview of the key items of the Estates strategy:
Harrow Campus Harrow campus will remain and expand as the University’s creative hub. To meet the changing needs of our creative courses, we will develop flexible, digitally-enabled learning and teaching spaces. The projects include: • the redesign the library spaces to pro- vide learning spaces with advance tech facilities • developing spaces for game courses, • workshop spaces for new emerging media (such as VR, 3D printers and similar), • redesign some areas of the fashion courses to enable industry-facing train- ing and workshops and the capacity to build a research-oriented community Some of our plans at Harrow come under the umbrella of the One Public Estate pro- ject – a major local development being de- livered in partnership between Brent Coun- cil, London Northwest University Healthcare NHS Trust, Housing Association Network Homes and the University. The project will deliver hundreds of new homes, as well as a range of new facilities and amenities for the local community. As part of this the
MEASURING SUCCESS Our progress will be evidenced by improvements in student and colleague satisfaction, through effective use of our digital and physical environments and in our achievements in our performance and outcomes on wellbeing, inclusion and the Sustainable Development Goals.
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JOB DESCRIPTION Job Title Estates Project Manager Reports to Senior Estates Project Manager Department Estates Planning and Services Grade NG7
JOB CONTEXT The management of projects is a large demanding area of the Estate Planning and Services team’s work load over the coming 10 years. A significant annual capital budget programme is being developed. This budget will be focused on a range of low value infrastructure and minor investment projects focused on the development and improvement of the existing estate valued up to £250,000/project. These projects will sit alongside a range of much larger programmes of work including development of the campus locations at Northwick Park (Harrow) and New Cavendish Street, investment in a central student hub, an increase in residential provision and the development of new student and academic space to meet a rising demand from an increase in student numbers and the needs of an aging estate. The programme will range in value up to £10 mil- lion/project. The post will be pivotal in the interface between a range of outsourced specialist contractors and consultants and the internal clients, including Heads of School’s and College’s, Professional Service’s Director, the Quentin Hogg Trust and on occasion, external funders. The role will be part of a small developing team reporting to the Senior Estates Project Manager who will be reporting to an Associate Director for Capital Investment (a new post). The team will be part of the wider Estate Planning Services team reporting to the Director of Estates. The role will be expected to play a full part in the development of new and improved services that support the project management objectives and the wider objectives of the Estate Planning and Services team. The University requires all post holders to have an understanding of individual health and safety re- sponsibilities and an awareness of the risks in the work environment, together with their potential impact on both individual work and that of others.
PURPOSE The post holder will provide a complete project management and delivery service from inception to completion; working with in house staff and a wide range of outsourced contractors and consultants on multiple projects ranging from £10k to in excess of £10m; covering new build, renovations and adaptations.
8. To arrange the handover of the projects on completion following operational testing and commissioning of all services. Arranging for the maintenance manuals, test certificates and guarantees to be handed over to the appropriate parties, together with as built drawings and as instructed diagrams for services etc. 9. To work with the Campus Services and Estate Services Managers as the internal customers, including regular reporting (formal and informal), up-dates and communications plans to share with stakeholders and end users. 10. To undertake any other such duties within the scope and spirit of the job purpose and title of the post. GENERAL CONTEXT The University has in excess of 170,000m2 of space. The management and maintenance of the estate is one of the largest operational costs at £22 million. This estates consists of 10 main sites with approximately 40 buildings providing of a range of teaching and learning environments, across the west end of London and Harrow. The estate also includes approximately 1200 residential spaces. The University has changed its academic structure and is developing an academic model focused on improv- ing student satisfaction and driving academic success. Alongside this strategic review, the estate strategy is also under review. The estate strategy is designed to make better use of space, improve utilisation across all buildings and develop the estate to support the overall aims of academic strategy, to drive commercial bene- fits from the buildings and future proof the infrastructure. The professional services teams are settling down after undergoing a period of significant change to align with the new academic service model. The Estate Plan- ning and Services structure and the emerging estate strategy are being developed to support this change.
PRINCIPAL ACCOUNTABILITIES
1. To be responsible for the day to day management of the projects and also the delivery of large elements of the overall programmes of work. 2. To deliver projects to the standards required by the University and in a manner that provides best value for money. 3. To develop the client’s brief by carrying out feasibility studies and research necessary to produce a specification that reflects the client’s needs. 4. To establish a project plan and programme from inception to completion taking into account all relevant statutory and Local Authority requirements and communicate the project plan to clients. Monitor and update the plan and programme throughout the life of the project and provide regular written updates. 5. To establish a suitable project team, including the appointment of relevant consultants, following the University’s procurement policies. 6. To establish targets with respect to project delivery and to monitor and report on progress against these targets. 7. To set up methods for inspection of standards of workmanship and materials and compliance with drawings and specifications, or alternatively, arranging for third party insurance for Quality Assurance Schemes. Ensure that any warranties and guarantees obtained have the clients’ interests endorsed.
DIMENSIONS
PERSON SPECIFICATION
ATTRIBUTES AND ABILITIES
Essential Criteria •Ability to effectively deliver conflicting priorities and challenging workloads by maintaining focus on agreed objectives and deliverables whatever the circumstances and monitoring progress against targets. •Well organised, being able to break down a course of action into smaller steps and making allowance for potential problems. •Ability to work under pressure to tight deadlines while applying quality standards to all tasks and ensuring that nothing is overlooked. •The ability to think logically and work strategically with conflicting demands. •Excellent interpersonal and communications skills and a proven ability to develop strong working relations at a senior level in the Institution. •Takes responsibility for keeping up-to-date within their area of expertise and keeps aware of sector changes. •A positive and proactive approach to managing Health & Safety and for promoting its importance on all Projects. •Ability to manage project risks and devise appropriate mitigations. •Motivating a multidisciplinary team and influencing the project team to achieve desired behaviour and action.
TRAINING AND QUALIFICATIONS
The post holder: •Will have no internal line management
Essential Criteria • A relevant Higher Degree or Equivalent •Recognised professional qualification in a relevant discipline or relevant experience working in project management within an academic framework. Desirable Criteria •Professional management qualification. •Evidence of continued professional development. •NEBOSH Certificate in Construction Safety & Health.
responsibilities but will be required to manage a team of external consultants and contractors on individual projects. •The post holder will be required to monitor compliance with consultant/contractor contracts and raise issues of non-compliance with the Senior Estates Project Manager. •Will be required to work with stakeholders on internal projects, assessing project requirements and managing expectations. •Will have an Agresso authorisation level appropriate to their grade with budget management responsibility. •Must form effective working relationships with a number of individuals across the university including Heads of College, Directors and Registrars. In addition the post holder will play an important part in influencing changes in behaviour when it comes to the delivery of capital investment projects, providing professional advice on effective space use and encouraging users to be more proactive and responsible in their space requirements. All roles within the Estate Planning Services team are seen as essential in bringing forward significant and sustainable change in the delivery of services in the initiation, delivery and handover of capital invest- ment projects and programmes.
EXPERIENCE
Essential Criteria •Proven experience in project management of multidisciplinary team’s in a multi-stakeholder environment. •Proven Project Manager experience delivering a wide range of construction related projects from feasibility through to handover. •High level of skill controlling key project elements – cost, programme and scope. •Experience of managing projects of £250,000 or more across multi locations. •Excellent technical background in a Project Management or related discipline. •Responsibilities for cost control, scheduling, change control, reporting, value engineering and risk management. •Managing a portfolio of projects at any one time. Desirable Criteria •Knowledge/experience of partnering contracts. •Relevant experience in a higher education environment. •Understanding of procurement procedures within the public sector.
IT SKILLS
Essential Criteria •Intermediate level MS Office Suite
Desirable Criteria •Advanced level MS Word & Excel •Prince 2 Practitioner Level •Auto Cad
PHYSICAL REQUIREMENTS
Essential Criteria •The post holder will be required to travel regularly within the University’s Estate Desirable Criteria •Willingness to work flexible hours and travel on occasion and to attend external courses and conferences, occasionally involving an overnight stay.
EMPLOYEE BENEFITS
HEALTH AND FITNESS We have a wide range of sporting facilities for both colleagues and students, including gyms at Regent Street and Harrow campuses, as well as the Chiswick Sports Ground. You will be able to take advantage of reduced monthly and annual membership rates. EMPLOYEE HELPLINE The employee support helpline provides 24-hour access to confidential support and advice. It also provides information on a range of practical issues such as family care, employment, finances, housing, education and health. CYCLE TO WORK We have an agreement with Cyclescheme Ltd to run an assisted bike purchase scheme for our colleagues. The scheme takes ad- vantage of a tax concession offered by the government and under this agreement, employees who have contracts of employment that outlast the duration of the salary sacrifice (pay back) period can benefit from obtaining a tax-free bike and accessories (eg safety equipment). You must be over 18 years old and have completed your probationary period to be el- igible. Colleagues participating in the scheme can expect to save between 33-41% off the high street price of a bike, depending on your individual tax status. EYE CARE VOUCHER SCHEME All colleagues who use display screen equip- ment are entitled to free regular eye tests in accordance with the University of Westmin- ster’s eye care voucher scheme. SEASON TICKET LOAN You can take out a loan for the purchase of annual rail, London Underground, London buses or other season tickets. GIVE AS YOU EARN We operate a Give as you earn scheme whereby you can choose to make a regular donation to charity each month through pay- roll. This is a completely tax-free, simple and flexible way for you to support your favourite charity on a regular basis.
ANNUAL LEAVE You will enjoy a generous annual leave allowance of 35 days per year (pro-rata for part-time colleagues). This is in addition to the statutory bank holidays and University closure days (generally over the Christmas period). GENEROUS OCCUPATIONAl PENSION SCHEME You will automatically become an active member of an occupational pension scheme from the start date of your employment. The University operates three pension schemes. The Teachers Pension Scheme (for Teaching colleagues), Local Government Pension Scheme (for Professional Services colleagues) and University Super- annuation scheme USS (For existing members only). INCREMENTAL PROGRESSION & COST OF LIVING If you are appointed to a grade that is paid on the nationally negotiated salary scale, then every year you should expect your salary to go up by one spine point until you reach the top spine point for your grade. This normally applies even if you have been on maternity, adoption, parental or long-term sick leave in the last 12 months. If you are a member of Senior Staff on our management terms and conditions then your salary will be reviewed annually. The University also reviews cost of living in- creases on an annual basis.
A number of supportive policies aid work-life balance and create a family-friendly workplace at the University of Westminster. This includes policies on special leave. We are particularly supportive of parents with young children and those with caring responsibilities. Flexibility may apply to your hours of work, the times that you work and where you work. FAMILY FRIENDLY The University of Westminster is fully committed to help- ing working parents balance work and family life wher- ever this is operationally and financially possible. The University operates a maternity, paternity and adoption leave package which is more favourable than statutory requirements.
Other policies in operation include shared parental leave, parental leave and time off for dependants leave.
LEARNING & DEVELOPMENT The University is committed to supporting all colleagues in their personal, professional and career aspirations by providing a range of development opportunities. We foster a culture which encourages you to develop your talent and strengths throughout your journey with us. As part of our lifelong learning culture, it is important for you to engage with our annual Professional, Perfor- mance and Development Review (PPDR) Scheme that you and your manager will use to record key perfor- mance objectives and ensure you have a personal development plan in place as part of your continued personal development. Colleagues also have the opportunity to develop their skills overseas through colleague exchange and student travel abroad programmes. Find out more on the staff mobility page. All colleagues at the University of Westminster are en- titled to use the library facilities across all campuses, as well as borrow books for personal study or leisure. PRIVATE HEALTHCARE You will have the option to subscribe to Simply Health Cash plan which covers private healthcare services and treatments.
You will normally be paid on 22nd of each month by BACS transfer to your nominated bank account.
SMART AND FLEXIBLE WORKING We operate a notional 35-hour working week with the actual times of attendance to be arranged with your Line Manager. We recognise that for senior colleagues and those in academic roles it is not appropriate in a professional contract to be specific as to the exact hours of availability for duties; the proportion of time an indi- vidual should devote to activities is a matter for profes- sional judgement. Our professional service colleagues are able to take advantage of our commitment to Smart Working where teams have adopted working patterns and principles to support greater flexibility in location supported by technology.
APPLICATION PROCESS
The University is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG).
To arrange a briefing discussion please contact our advisors at MRG:
NICK COPPARD nicholas.coppard@mrgpeople.co.uk
SHORO OMOTOSHO shoro.omotosho@mrgpeople.co.uk
Applications should consist of a CV and should be sent to shoro.omotosho@mrgpeople.co.uk.
The closing date for applications is 11th June 2023
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