Navigating Cross-Border Freight

THE PROBLEM DELAYS AND UNCERTAINTY AT THE BORDER

As Rebo started working with Mexican suppliers as part of its nearshoring strategy, getting those goods across the border became problematic. Shipments quickly got tangled up due to customs delays, paperwork errors and broker mishaps. “You know that old adage of ‘you get what you pay for?’ We had shipments stuck at the border, literally sitting for over a week. The program was behind schedule from day one, and the last thing we needed was carrier and broker delays on top of that.” SANDRA BOHANNON Director of Supply Chain at Rebo

These issues at the border were more than just an inconvenience. The downstream impact on production schedules and customer relationships resulted in cost increases that threatened the viability of the company’s new nearshoring strategy.

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