The Averitt team also gave Rebo the real-time visibility it had been missing. Shipment tracking tools and a responsive account team gave Bohannon and her colleagues more confidence that freight would arrive as planned. On the occasion that something did go wrong, Averitt’s capabilities to expedite shipments via other modes ensured that critical parts and components still arrived on time. Averitt’s added security protocols and end-to-end owned infrastructure also minimized unnecessary handoffs. By leveraging cross-docks, warehouses, and vetted partners on both sides of the border, Averitt streamlined Rebo’s cross-border journey, eliminating delays and weak points in the process. “We have good transparency now on all modes, which helps us have confidence that our shipments are going to make it across the border.” SANDRA BOHANNON Director of Supply Chain at Rebo “I did nothing but sit back. I had shipments in 48 hours that had previously taken me a week and a half of transportation time.” SANDRA BOHANNON Director of Supply Chain at Rebo
THE SOLUTION A BETTER PARTNER WITH BETTER PRACTICES
To get its cross-border strategy on track, Rebo reached out to Averitt. The Averitt team began working on documentation that night to prepare for their next shipment, using Averitt as the broker.
“Before, we could not get a truck across. We went from sitting at the border for 40 hours to coming across the same day. I can’t even begin to tell you the difference in having that partnership with Averitt. I have all the respect in the world for how they jumped in immediately and knew exactly what to do.” SANDRA BOHANNON Director of Supply Chain at Rebo
Averitt took much of the planning out of Bohannon’s hands, working directly with the supplier and the supplier’s broker to bring freight into Averitt’s partner network and get it safely to Rebo in the U.S.
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