EDITION 42
FEBRUARY 2026
Consumer and Patient Experience
Partnering with Consumers Standard
he
New Connecting with Consumers Intranet Page
A new dedicated intranet resource page has been launched to support staff in strengthening partnerships with our health consumers. This page brings together clear, user ‑ friendly information to help staff understand who they need to connect with. It also provides quick links to the tools required to connect with consumers and guidance to assist you.
Here you’ll find: Consumer Engagement Toolkit –Practical templates and step-by-step guides.
Training & Education –Workshops and e-learning to build confidence in consumer collaboration. Advisory Opportunities –Connect with Consumer Advisors for committees and projects. Policies & Frameworks –Easy access to NSLHD and NSW Health standards.
Click here to access the site.
Fo r more information please contact the NSLHD PRMs Team via nslhd-prms@health.nsw.gov.au.
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