1. HOW MANY PREMIUM KITCHENS HAVE THE COMPANY INSTALLED? This may seem obvious, but check who exactly installs the kitchen. Does the company have an in-house team, or do the design plans get handed over to a 3rd party? The project page on the company website will be a good place to start, but it may not have photography for all of the projects - it can depend on the client’s wishes. 2. WHO MANAGES THE INSTALLATION PHASE? WOULD I HAVE A KEY CONTACT? Different companies control their processes in different ways. At Hobson’s Choice, a client has a single point of contact from the very start; their Design Consultant. We believe they become the best person to see the project management phase through; they have the greatest understanding of both project and client. 3. HAVE YOU EVER FACED AN UNEXPECTED ISSUE DURING INSTALLATION? If they say “No”, they are not being truthful or their answer is highlighting a level of inexperience. Everyone, at some point, has to deal with an unexpected issue during an installation.
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