If you need to contact us, our experienced in-house customer service team has a wealth of knowledge about our products. 01225 303900 sales@roperrhodes.co.uk Monday to Thursday - 8:00am - 5:30pm Friday - 8:00am - 5:00pm HOW TO CONTACT US
Keeping in touch CUSTOMER SERVICE & AFTERCARE
As one of the UK’s largest suppliers of bathroom furniture & accessories, we set very high standards in design, manufacture & service. We also invest heavily in product improvement & innovation. By choosing Roper Rhodes, you can be confident that your product is of unrivalled quality.
GUARANTEES
All prices quoted are inclusive of Value Added Tax, which will be charged at the rate applicable on the date your product is dispatched. The prices charged will be those ruling at the date of dispatch and Roper Rhodes cannot be held responsible for any errors or omissions in this brochure. PRICING We carry extensive stocks of replacement parts and are normally able to dispatch spares within 24 hours of your request. Damaged parts will be replaced with a spare part where possible, complete exchanges will only be made where it is not practical to do so. REPLACEMENT PARTS Many of our products carry lengthy guarantees. Our furniture, showers and taps carry 10 year guarantees whilst our seats either have a 2 or 10 year guarantee. Our lighting offers 3 years for manufacturing defects and 2 years on consumables like the bulbs and switches. Please see individual product sections for details. Guarantees are for domestic use only and are not transferable. Roper Rhodes furniture is designed for use within domestic installations which are adequately ventilated and is not suitable for installation in wet rooms. As with any timber product, bathroom furniture will be adversely affected if it is subjected to excessive moisture. It is strongly recommended that adequate bathroom extractor fans are installed to prevent heavy condensation and all splashes and spillages must be mopped dry as soon as possible. All exposed or cut surfaces must be sealed with a suitable varnish or silicone sealant to prevent blowing. If this is not done, all warranty claims will be void. In particular, silicone sealant must be used around basin and worktop joints and around all edges of bath panels and plinths. All electrical products should be installed by an approved electrician in line with current wiring regulations. Roper Rhodes Ltd reserves the right to amend the specification of its products at any time if an opportunity to improve the product occurs. All dimensions are approximate and are quoted within reasonable tolerances. The furniture colours shown in this brochure are representative only and can be affected by a multitude of factors such as lighting and surrounding items. PRODUCT SPECIFICATION
Explore the rest of the Roper Rhodes collection with our dedicated Fitted Furniture, Bathing Collection and Lighting, Mirrors & Cabinets brochures. Ask your local retailer for a copy or visit our website to order or download one. roperrhodes.co.uk/brochures/ OUR BROCHURES
Roper Rhodes products are available to view at our selected specialist stockists throughout the UK and Ireland. Head over to our website now to find your nearest supplier. roperrhodes.co.uk/stockists/ RETAILERS
SWATCH SAMPLE SERVICE
Visit our website to find even more inspiration for your next bathroom project, with detailed guides and inspiring articles. Here you can also find technical details for all our products, as well as access our customer service team and list of stockists. roperrhodes.co.uk WEBSITE
ACKNOWLEDGEMENTS
Our free swatch sample service is designed to help you make the right finish choices for your home. If you would like a sample of any of our finishes please visit our website and fill in the sample request form. roperrhodes.co.uk/swatches/ Alternatively you will find displays of our furniture and colour samples of finishes and worktops at our specialist retailers across the UK and Ireland.
Viewpoint photography - viewpoint-photography.co.uk - 01761 420841 Kaufmann Keramik - www.kaufmann-keramik.de - +49 (9283) 89806-0 Mandarin Stone - mandarinstone.com - 01600 715 444 Sarson Stone Group - sarsonstonegroup.com - 01380 720007 Claybrook Studio - www. claybrookstudio.co.uk – 020 7052 1555 Orac Décor - www.decorative-coving.co.uk - 0208 660 2854 Bauwerk Paint -https://www.bauwerkcolour.com - +49 34224 469626
Eskimo - eskimodesign.co.uk - 0207 117 0110 Industville - www.industville.co.uk - 0207 971 7871 Ca Pietra - www.capietra.com - 01380 735886
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