Product Guidelines Product Compatibility
While the majority of Crosswater products are compatible, please take care when selecting products before ordering to avoid installation issues. Trays must be plumbed and level, walls should be tiled down to the tray and sealed before doors or frames are fitted. Dimensions are designed for tiled in trays, not unfitted tray sizes. All doors and enclosures must be fitted to a tiled surface, not tiled up to the inside edge of the door. Enclosures must not be completely sealed on the inside. Due to the weight of the shower doors, you must ensure that the walls to which they are fixed are of suitable construction to support the enclosure. Due to the nature of wetroom/walk in panel products, water integrity cannot be guaranteed. Please consult your installer. All heights printed for shower doors and bath screens are from the top of the shower tray or bath. Installation Products must be installed according to our installation instructions, please visit www.crosswater.co.uk for full details. Cleaning To maintain the look and performance of your Crosswater shower enclosure, you should: • Remove any residual water after every use. • Wipe clean the frame and glass elements with a soft, non-abrasive, colourfast cloth after every use. • Never use an abrasive cloth or scouring pad which could damage the product. • Clean the glass gently with warm soapy water and never use any aggressive fluids or strong household cleaning agents which could damage the product. • Not allow limescale to build-up on any element, particularly in harder water areas. Quality All Crosswater showering products are CE / UKCA marked and are manufactured to the following standards: • BS EN 14428:2015 + A1:2018 for shower enclosures. • BS EN 12150 for toughened glass. • BS EN 14527 for shower trays. Clear 6 Patents To provide the very best performing and safest shower doors using the latest materials technology several European patents have been approved for Clear 6. Details of these if required can be applied for by calling our technical department. Lifetime Guarantee The Crosswater Lifetime guarantee is subject to online registration and represents the perceived lifetime of the product, which is 25 years. To register and activate your guarantee or for full details of all Crosswater guarantees, please visit www.crosswater.co.uk Shower doors and bath screens, excluding display installs: • Glass breaks within 6 months of installation product replaced and costs for refitting are reimbursed by Crosswater • Glass breaks within 6-24 months of installation product is replaced but no fitting costs reimbursed • Glass breaks 24+ months of installation a 10% discount against a replacement product • General wear and tear to any of the above items would be considered a specific exclusion Crosswater guarantees do not affect your statutory rights.
For further advice visit www.crosswater.co.uk
Errors & Omissions. In the interest of continuing design, development and product improvement, Crosswater reserve the right to amend colours, designs, product specifications and pricing without prior notice. 192
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