Product Guidelines Product Compatibility
Product Guarantee
All Crosswater products carry a comprehensive guaranteed for complete peace of mind. All Crosswater guarantees are subject to online registration. To register and activate your guarantee or for full details of all Crosswater guarantees, please visit www.crosswater.co.uk Crosswater guarantees do not affect your statutory rights.
While the majority of Crosswater products are compatible, care should be taken on product selection before ordering to avoid installation issues. The colours and finishes reproduced in this brochure are as accurate as the photography and printing process allows but may vary from the actual colours. Product sizes stated are nominal and should be checked against product. It is strongly advised that all bathrooms are well heated and ventilated. Installation All furniture ranges incorporate a factory fitted hanging system that allows safe and simple installation. Please ensure the correct wall fittings are used on solid or stud walls. Some furniture products are reversible for left or right hand door opening. When installing a wall hung toilet or basin please ensure that appropriate fixings or suitable framework are used. When purchasing a wall hung toilet or basin on its own Crosswater does not supply fixings. We strongly recommend all furniture and ceramics are fitted to a tiled surface, not tiled up to, this will assist any future maintenance. Due to the weight of some products you must ensure that the walls you are fixing to are of a suitable construction to support the product. Vitreous China must not be put under stress during installation, if fittings are over tightened it creates stress within the ceramic material which may in time cause the failure of the product. Waste fittings should be carefully sealed in silicone and the back nut hand tightened, one additional final quarter turn using a suitable spanner is sufficient to create the required watertight seal. Care should also be taken when fitting brassware to pre- vent similar stress related failures. All products should be inspected before attempting installation. It is the responsibility of the individual installer to ensure that products are fitted correctly and in line with the recommended fitting instructions provided. Failure to do so will invalidate the guarantee. Cleaning All Crosswater products should be cleaned as outlined below. Never use any aggressive fluids or strong household cleaning agents e.g. bleach, caustic soda or abrasive cleaners, which could damage the product. Furniture should be wiped cleaned with a moist soft or micro fibre cloth. Any stubborn marks can be removed with diluted mild detergent. Mirrors, cabinets and light fittings should be cleaned with a micro fibre cloth only, do not use “glass and mirror” cleaning products. Sanitary ware, glass basins and ceramics should be cleaned after use by applying a little cream-type cleaner using a sponge or damp cloth and rinsed thoroughly with clean water. In hard water areas a good quality limescale remover can be applied. Toilet seats should only be cleaned using a diluted mild detergent or warm soapy water; products containing bleach can lead to staining. Toilet seat hinges should be cleaned using a moist soft or micro fibre cloth. Any stub- born marks can be removed with diluted mild detergent. Cast mineral resin basins should be cleaned using a diluted mild detergent or warm non-abrasive soapy water; in hard water areas a good quality limescale remover can be applied. Accidental spillages of household chem- icals, nail polish or hair dye should be removed immediately by cleaning the surface with warm soapy water and then wiped dry. Towel Warmers should be cleaned when cold with a moist soft or micro fibre cloth. Any stubborn surface or oxidation marks can be cleaned with Maas® Metal Polishing Crème, that will leave a long-lasting, fingerprint repelling protective finish.
For further advice visit www.crosswater.co.uk
144 Visit crosswater.co.uk for detailed dimensions, to view our buying guides or to find your local retailer.
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