F A Q S
The account manager recommends a 15’ Hub for my property, but I do not have a 15’ long wall – Can I still install the Hub? Yes. The Hub is made up of a series of 3’ modules which allows for them to be placed in multiple different positions (“L” and “U” shapes are common configurations). It is also possible to separate Hub sections from one another but within the same room - this is accomplished by running the connecting wire through a ceiling or along a base board.
Can I wrap the Hub in a custom vinyl wrap? Yes. This is subject to approval from Amazon. Amazon will provide more details and rates upon request.
Do I need to build a roof for an outdoor Hub? No. A physical structure is not required to be built to protect the Hub from the elements.
I have a breezeway that is protected from the elements but is still technically outside, can I use an indoor Hub? No. An outdoor Hub would be recommended.
I work in the leasing office and I want to leave keys or leasing documents for a resident, can I use the Hub for this? Yes. Property staff will have an administrator code to access the Hub. This code can be used to leave items for a resident.
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