PENSIONS
Engagement starts with you As the pensions landscape becomes more dynamic in addressing future challenges, helping employees understand and take ownership of their pension savings is one of the most impactful things we can do. The stories we’ve heard, the data we’ve seen and the lives we’ve helped change all point to one truth: when people engage with their pensions, they unlock real financial power. Pay and pension professionals are the catalysts for this change. By starting early, simplifying the journey and leading with authenticity, we can build a culture where pensions aren’t just understood, but they’re also valued. When that happens, everyone wins. Employees feel more secure, employers build trust and society moves closer to a future where long-term financial wellbeing is the norm. To support this journey, look at the communications toolkit on our website, or get in touch to discuss how we can help your employees become financially confident. n
Simplify the message Use clear, jargon-free language and visuals to make pensions easier to understand. Our communications toolkit includes ready-made emails, posters, videos and guides to help employers get started. Technology also plays a key role. Apps and dashboards let employees check their savings, plan for retirement and manage pensions on the go. These tools make pensions more accessible and help staff to make confident, informed decisions wherever they are. Lead from the front Driving pension engagement starts at the top. Get senior leaders and pay teams on board. They should be champions, shining a light on the value of saving. When leaders and line managers talk openly about their pension journeys, it helps normalise the conversation and build trust. Encourage leadership to share experiences, whether increasing contributions, consolidating pots or planning for retirement. This transparency shows that pensions matter and sets the tone for financial awareness and wellbeing.
management teams within organisations are often the first point of contact for employees when it comes to financial matters.
How to boost pension engagement
So, how do we do it? From my experience at People’s Pension, here are some key areas to start focussing on: Start early and tailor the journey The best time to talk about pensions is right at induction, and it shouldn’t stop there. Build a plan which keeps employees informed and involved throughout their career. Tailor your approach to their age, career stage and how much they’re contributing. Younger and mid-career staff often want to know how to move old pensions and save more. Older employees tend to focus on planning for retirement and making the most of what they’ve saved. Face-to-face sessions work best. Holding pension talks around key financial moments helps build confidence and understanding. And when these sessions are part of a regular communication plan using different media types, the impact is even stronger.
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| Professional in Payroll, Pensions and Reward |
Issue 116 | December 2025 - January 2026
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