VOL. 2, ISSUE 4 | SEPTEMBER 2023
Unlocking RCM Potential: How AI Is Shaping XiFin Workflow Continued from page 9
AI prioritizes error processing (EP) XiFin RPM can incorporate AI to streamline claims, denials, and appeals management, as well as to assign work queues and prioritize EP work based on the likelihood of reimbursement, which improves efficiency. The XiFin team collaborates with the customer’s team to build specific EP Work Groups based on the customer’s unique data. Building upon XiFin workflows that determine if a claim is likely to be rejected because of incorrect or incomplete payor information or patient ineligibility, automation can be applied to resolve most issues. XiFin’s configurable AI can then quickly determine the probability of reimbursement to help prioritize the claims that still require intervention and direct those needing human attention to the best available team member. Learn all the details of how XiFin uses AI to improve the patient experience, identify and adapt to changes in payor behavior, and further automate workflow by watching the full webinar in XiFin U. Our next XiConnect webinar will dive into greater detail on the new EP Work Group workflow. Stay tuned for more information on this exciting new capability.
AI-driven Workflow Example for Assignment of Error Processing Work Claim errors prioritized by payment risk Claim errors routed to the best team member to correct Team members assigned to error processing work groups get a tailored worklist Errors are grouped and prioritized to ensure focus on the most collectible items
The New XiFin Website is Your Gateway to Information, Innovation, Expertise, and Advocacy The XiFin team is excited to introduce our new XiFin website ( www.XiFin.com ). The new website is your gateway to the latest information, innovation, expertise, and advocacy. The new site includes:
1. Engaging New Content
2. Enhanced Navigation We restructured the website’s layout and content to make it easier to access the information that is important to you. Whether looking for insights into our solutions and services, informative resources like white papers and blog articles, or the latest news and events, the new navigation is designed to help you find it with unparalleled ease.
3. Robust Search Features Updated search features are
The site provides updated content and a user-friendly approach that makes finding information tailored to your specific interests easy. The new site includes articles, case studies, and product and service information aligned with our industry segments. It is focused on helping you and other healthcare providers achieve operational and financial strength to do more good for more people.
designed to quickly provide the most relevant results from thousands of web pages, articles, blogs, press releases, and more. The new XiFin website reflects our commitment to providing you with the best resources, informational insights, and experience. Check it out today and sign up to receive our monthly billing newsletter.
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