MEET THE XIFIN TEAM
Lauren Sigler
In this edition of the XiConnect Customer Newsletter, our Meet the Team spotlight is focused on Lauren Sigler, Director of Strategic Operations for molecular
diagnostic and genetic outsourced billing services. In this role, Lauren oversees the full spectrum of activities from claim submission through reimbursement collection for XiFin's molecular and genetics outsourced billing services customers. With this visibility, Lauren can uncover new ways to optimize the RCM process and its outcomes, which can then be shared to benefit all XiFin customers. Before her current role, Lauren held a similar position at XiFin, supporting a single sizeable clinical laboratory customer.
Lauren has been with XiFin for more than four years. One of the things she most appreciates about her current role is the collaborative nature of the team. As part of her change in focus from clinical to molecular, there has been a lot for her to learn about the nuances and complexities of revenue cycle management for molecular diagnostics. She values the skills and experience of her team and their openness to share everything they've learned supporting this market. The opportunity and ability of XiFin team members to master the RCM intricacies across diagnostic specialties help XiFin continue to innovate and increase our teams' expertise. Lauren and her husband, Chris, moved to Charleston, South Carolina in 2010. She loves the food scene and the weather in Charleston. Lauren is an excellent resource in the Charleston office for restaurant recommendations. Lauren and Chris's daughter, Addison, keeps the family hopping with her love of sports. She plays basketball, golf, and soccer and is a junior cheerleader for the local high school. The family also has two much-loved canine family members, Magnolia Mae and Weller, and a Bearded Dragon named Spike.
PARTNER SPOTLIGHT
Prior Authorization Capabilities Streamline Workflow and Drive Revenue
Are you aware that XiFin has partnerships with prior authorization solution providers that can improve your organization’s workflow efficiency and drive revenue and customer satisfaction by helping prevent denials? This is an area of increasing importance to many organizations based on the growing prevalence of genetic testing, which can be costly as well as challenging from a payment collection perspective. Customers using XiFin’s prior authorization partners benefit from RPM integration that automates much of the process, such as:
■ Transmission of data that saves time and eliminates a source of human error
■ Daily update checking that ensures records are processed in a timely manner
■ Automated record updating to facilitate necessary EP work or claim generation
XiFin has partnered with two leading prior authorization solution providers, Glidian and Infinx, to assist customers in this area. Contact your Customer Success Manager (CSM) if you’re interested in learning more about these prior authorization capabilities.
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EMAIL info@xifin.com
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