Employee Benefits Guide 2025-2026

HRA / FSA RESOURCES

The Flores Benefits Card is designed to work at merchants with a healthcare merchant category code, such as doctor’s offices and hospitals. Your Flores card will also work at retail pharmacies for items such as prescriptions and FSA-eligible over-the-counter items. Access funds when you need them to pay providers for eligible services with the Flores Benefits Card. How do I obtain my account details? Website Visit www.flores247.com and log-in using your Participant ID or Username and password. Or Scan the mobile app QR code PID & Password Assistance – Dial 800.840.7684 Mobile App

SCAN HERE

Ways to Submit Claims

Upload Claims

Smartphone App

www.flores247.com You may scan your claim and upload it to our secure website.

Use your phone’s camera to take a picture of your documentation and upload.

Mail Claims

Fax Claims

Claims Processing PO Box 31397 Charlotte, NC 28231 Please keep in mind, certified mail will need to be sent to our physical address. Flores & Associates 2013 W Morehead St Suite B Charlotte, NC 28208

704.335.0818 Or 800.726.9982

How to upload a claim on www.flores247.com

To get started, click Upload Data on the home page. Step One : Select Claim Type in the Select Document Type dropdown menu. Click Next .

Step Two : If you have already completed a hard copy claim form and scanned it as a PDF or TIF into your computer for this submission, click Already Completed . If you have not already completed and scanned a hard copy claim form, then complete the table with your claim detail and click Next . Step Three : Click Choose File , select the file from your computer that you wish to upload and repeat until all documents are attached. Click Submit to finalize your claim.

CONMB Employee Benefit Guide 2025

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