Annual Report (2016-17)

Homeless, Housing and Mental Health

Hyland Newton and Cloverdale shelters and our homeless outreach team offer a continuum of services designed to break the cycle of homelessness.

Mobile outreach to people living on the streets

Advocate for and connect clients with appropriate services

Outreach

Support

Emergency Shelter 2 co-ed Emergency Shelters 55 beds total

Transitional 20 units

Housing Supports

Assisted Living

Shelters: temporary accommodation and services to meet immediate needs for shelter, food and security, and connections to services such as healthcare and employment. Shelters are a gateway to stable housing and independence.

Mobile Outreach: Our team provides a wide range of supports. They address immediate needs, such as food, warm clothing and a place to stay, connect people with housing, income support and health services and link people to other services in the community.

29% Shelter occupants are women

228 Received rent supplements

2,140 Received services

100% Developed case plans

108% Occupancy at Shelters

4,432 Turn-aways due to being full

698 Sheltered or housed

“I would like to thank all those that work at Options for their caring hearts and hard work. Options has helped me to have a home where I feel safe and secure and given me the power and freedom to have some choice.”

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