Annual Report (2016-17)

Our Community - Our Commitment

Our People OCS provides services in one of the most diverse cities in the world. We see diversity as an asset to our organization and community and strive to be reflective of and responsive to the communities that we serve.

521 Volunteers

429 Employees

41 Languages

Top 6 languages services are provided in (mainstream programs only):

Arabic 4.2%

Punjabi 9.12%

Somali .73%

Other 2.25%

English 82.9%

Spanish .4%

Hindi .4%

Our Programs We provide services across the lifespan from prenatal to seniors.

Our Partners We believe in the power of collaboration; working with individuals, businesses, community groups and government toward our vision of inspiring hope and belonging for all.

9 Communities

80+ Programs

Our Commitment

Our commitment to serve our community is directly tied to our ability to track our performance, preserve and enhance our financial assets and define strategic directions based on the needs of our community.

Performance and Quality Improvement PQI is both a value and a priority at Options. Our services are guided by evidence and sector best practice. We continually measure and analyze our efforts; always looking for ways to improve the lives of our clients and operate more effectively.

Feedback from the people we serve and our various stakeholders is of UTMOST importance to us. We never stop asking how we can improve.

Made with FlippingBook - Online catalogs