WELCOME TO ST HELEN’S
REMUNERATION & BENEFITS • Circa £35,000 per annum • Membership of a workplace pension scheme with up to 10% employer contributions • 50% fee remission for eligible staff children (subject to spaces and entrance exams) • Access to the School’s swimming pool and fitness suite • Free on-site parking and excellent public transport links • Free lunch and refreshments • Generous occupational sick pay • A commitment to professional development • A beautiful working environment – the school is set in a conservation site in excess of 20 acres. HOURS • Monday to Friday 8.30am- 5.00pm, based on site, with some flexibility available during school holidays and in line with the department and business needs
REQUIREMENT ESSENTIAL
DESIRABLE
Education and professional qualifications
• Educated to minimum of A level or equivalent. • Evidence of ongoing relevant professional development and experience. • Proven experience of managing, motivating, and developing staff. • Managing the operational delivery of customer recruitment and retention activities that achieve growth targets. • Solid experience of using analytics tools and interpreting, reporting and acting on the complex metrics derived from them, including KPIs. • Working effectively within a complex multi-professional environment. • Building relationships with and influencing key stakeholders. • Proven experience of reviewing processes, workflows and service delivery and introducing new systems and processes. • Managing multiple projects and priorities simultaneously, delivering to a high standard, within tight timescales/budget. • Excellent verbal and written communication and presentation skills. • Self-motivated, flexible and adaptable. • Calm under pressure. • Team leader and player. • Articulate and confident communicator. • Customer focused. • Diplomatic approach and ability to exercise good judgement.
• Additional, relevant, professional qualifications and/or memberships
Experience
• Working in a
customer facing management role within the education, healthcare, leisure and travel or other service sectors.
Skills
Personal attributes
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