Common Ground Adelaide Impact Report
24/25
Common Ground Adelaide is a permanent supportive housing program which offers a home and wrap-around support services to people who have experienced persistent homelessness and have complex and enduring support needs. The program uses a Housing First approach and is delivered by a multi-disciplinary team that coordinates and delivers services to meet people’s needs to access supports, connect with their community, participate in vocational opportunities and sustain their home. All elements of service delivery are focused on the centrality of a home to people’s wellbeing and sense of belonging.
New residents
0
13
new unsupported tenancies
new supported tenancies
100 % report mental health issues
46 % report issues with alcohol and drug use
77 % identify as having a disability
85 % report health issues
62 %
1 23 %
report challenges in 3 of these areas
report challenges in all 4
7
5
came from primary homelessness (rough sleeping or crisis accommodation)
came from secondary homelessness (transitional or lodging accommodation) notably 3 following a long history or rough sleeping (given the waitlist for Common Ground as a long-term housing option, people may join the waitlist whilst sleeping rough but be supported by services in the meantime to access alternative temporary accommodation options.)
came from tertiary homelessness notably this person and the other 2 who did not have a background of sleeping rough came from living situations that were unsafe where they were experiencing forms of family violence or neglect.
2
Current residents
support periods 102 over
Average length of stay
3.5 years for supported tenancies
for unsupported tenancies 6.8 years
97
people supported
3,389
report mental health issues 81 %
instances of support provided
services 639
978
Islander 15 %
referrals to external
instances of support to assist people improve their daily living skills
Aboriginal or Torres Strait
(from the annual resident survey) Positive comments
My experience has been that staff bend over backwards to give, listen, respond and share information, care and create community. Every single interaction I’ve had since my first contact with them, has been honourable, respectful, and empowering and very human.
Housing Choices have really gone above and beyond for me in helping me get through some of my hardest and toughest times since moving here and they have helped me get to where I am today.
I want to thank you for letting me have the opportunity to stay with community housing, and I have improved so much in my confidence
I really like my case worker. She is always very helpful and listens to my problems and she makes my life so much easier.
and independence because of them.
Exiting residents
7 %
people moved out of Common
moved to another housing option
exited support but remained in their housing
Ground 18
93
%
returned to homelessness 0
100 %
89
%
had their employment and training needs met
had their education needs met
3
Key elements of the service delivery model are:
Case coordination: individualised goal planning driven by people’s choice and self-determination
Community connection: placemaking and community building activities open to all residents and local neighbourhood
Participation: access to low threshold work, training, and employment opportunities
Specialist supports: connection to both visiting and off-site specialist wellbeing and support services
Housing: Person-centred tenancy and property management with full tenancy rights
4
Highlights:
We’re pleased to share that Common Ground achieved accreditation under the Australian Service Excellence Standards (ASES), Certificate Level. This means Common Ground Adelaide has been independently assessed and recognised as meeting high standards in the way we work with clients and residents and deliver support within our programs. It also means we meet high standards within the governance, systems and processes in place at Housing Choices that support our service delivery. The ASES assessment involved a detailed review of how our services operate, including providing evidence, conducting interviews, site visits, and receiving feedback from clients, residents, volunteers, senior management, HCA Board members and partner organisations. We’re especially proud that the assessors shared such strong positive feedback about how our staff work with clients and residents.
Australian Standards of Excellence
Oz Harvest A big thank you to the staff and volunteers who facilitate the Oz Harvest program here at Common Ground every Saturday afternoon, come rain hail or shine. It is well attended, well organised and a whole lot of fun!
In the last financial year:
42 times
Common Ground Adelaide hosted Oz Harvest
They heard that:
1,175 instances where HCA residents accessed food that would otherwise have gone to waste
Residents and clients feel treated with dignity and respect
We work in a trauma-informed
Staff are compassionate, skilled, and take the time to really listen
People feel heard and supported to reach their goals
Our teams are responsive, open to feedback and transparent
and person- centred way
5
Acknowledgement Common Ground Adelaide is jointly funded by the South Australian Housing Trust - through the National Housing and Homelessness Agreement - and Housing Choices Australia .
General Enquiries 1300 312 447
192 Waymouth Street Adelaide SA 5000
infosa@hcau.org.au housingchoices.org.au
6
Page 1 Page 2 Page 3 Page 4 Page 5 Page 6Made with FlippingBook - Online magazine maker