W h a t ’ s d r i v ing t he a gend a f or fin t ech s a nd fin a nci a l s e rv ice s in 2022? P u l s e a nd P rov eni r surv e y ed 100 deci s i o n - m a ke rs in fin t ech s a nd fin a nci a l s e rv ice s or g a ni z a t i o n s in t he A P AC r egi o n to find out w h a t t he y belie v e w ill be t he bigge st ch a llenge s , opportu ni t ie s a nd tr end s o f 2022 a nd h ow t he y p l a n to a dd r e ss t hem w i t h d a t a , AI a nd deci s i o ning .
D a t a c o llec t i o n : O c to be r 13 D ecembe r 21, 2021
R e spo nden ts : 100 F in t ech deci s i o n - m a ke rs in A P AC
T he l a ck o f d a t a a cce ss , effec t i v e AI , a nd a cen tr a li z ed v ie w o f d a t a a c ross t he c usto me r lifec y cle a r e ke y ch a llenge s f a cing deci s i o n - m a ke rs to d a y . T he r e i s a cle a r c o n s en sus 91 % a m o ng m ost deci s i o n - m a ke rs t h a t d a t a i s n ot e a s il y a cce ss ible , le a ding to stru ggle s w i t h t hei r or g a ni z a t i o n ’ s c r edi t r i s k str a t eg y . C o m pou nding t hi s i s t he l a ck o f a cen tr a li z ed v ie w o f d a t a a c ross t he c usto me r lifec y cle 69 % a nd t he in a bili ty to ut ili z e m a chine le a r ning / AI to im prov e m o del p e r f or m a nce 67 % .
W hich o f t he f o ll ow ing d o you c o n s ide r to be t he bigge st ch a llenge ( s ) w i t h your or g a ni z a t i o n ’ s c r edi t r i s k str a t eg y to d a y ?
D a t a i s n ot e a s il y a cce ss ible
91 %
D o n ot h a v e cen tr a li z ed v ie w o f d a t a a c ross t he c usto me r lifec y cle U n a ble to ut ili z e m a chine le a r ning / AI to im prov e m o del p e r f or m a nce D a t a v i su a li z a t i o n a nd r e port ing i s n ot in tu i t i v e
69 %
67 %
65 %
L imi t ed a cce ss to a l t e r n a t i v e d a t a sour ce s
60 %
T oo de p enden t o n v end ors to m a ke ch a nge s
57 %
C a n ’ t m a ke c r edi t r i s k deci s i o n s in r e a l t ime
50 %
M o del s a r e diffic u l t to de p l oy
43 %
29 %
M o del s a r e n ot pr edic t i v e
D o n ot h a v e a de qu a t e in t e r n a l r e sour ce s
15 %
L imi t ed / n o v i s ibili ty in to deci s i o ning p e r f or m a nce / im p a c t o n t he b us ine ss
2 %
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