F r a u d pr e v en t i o n a nd op e r a t i o n a l efficienc y a r e t he top pr i or i t ie s f or t echn o l o g y in v e st men ts in 2022.
I n 2022, deci s i o n - m a ke rs a r e l oo king to t echn o l o g y to hel p pr e v en t f r a u d 87 % , im prov e op e r a t i o n a l efficienc y 78 % , a nd inc r e a s e t hei r m o bile pr e s ence 66 % .
W h a t ch a llenge s / opportu ni t ie s d o you p l a n to a dd r e ss v i a t echn o l o g y in 2022?
87 %
78 %
66 %
66 %
61 %
59 %
56 %
53 %
28 %
22 %
F r a u d pr e v en t i o n
I m prov ing op e r a t i o n a l efficienc y
I nc r e a s ing m o bile pr e s ence
R i s k mi t ig a t i o n
C usto me r e xp e r ience a nd r e t en t i o n
I nc r e a s ing c o m p e t i t i o n f ro m ne w p l a y e rs
A c qu i r ing ne w c usto me rs
I nc r e a s ing r eg u l a tory c o m p li a nce
D igi t a li z a t i o n
R e a l - t ime a pprov a l s
0 % O t he r
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