No changes have occurred to my firm's policy on educational events and trainings Other formal policy Business confer nces and trainings are approved on a case-by-case basis No changes have occurred to my firm's policy on educational events and trainings Other
15% 7% 7 15% 7%
3/25/2020 COVID-19 IMPACT AEC INDUSTRY OUTLOOK & RESPONSE TO COVID-19 PANDEMIC % My firm supports the decision of employees to refrain from public networking but has not issued a formal policy My firm has mandated that employees refrain from entertaining clients in social public settings (restaurants/bars/events) No change Other My firm is considering asking employees to refrain from entertaining clients in social public settings (restaurants/bars/events) 45% 30% 17% 5% 3% IMPACT ON CLIENT ENTERTAINMENT & NETWORKING % fir supports the ecision of employ es to refrain from publi networking but has not issued a formal policy My firm has mandated that employees refrain from entertaining clients in social public settings (restaurants/bars/events) No change Other My firm is considering asking employees to refrain from entertaining clients in social public settings (restaurants/bars/events) 45 30 17% 5 3 IMPACT ON TRAVEL POLICIES % Business travel is to be conducted on a case-by-case basis All business travel has been suspended No impact Voluntary business travel has been suspended Other Business travel is limited to or prohibited from certain locations 43% 27% 16% 5% 5% 4% This document contains data gathered by voluntary respondents to a survey administered by Zweig Group on 3/12/20. Updates to these results will be provided as necessary to account for the fluidity of this situation. Please contact research@zweiggroup.com for further information. IMPACT ON CLIENT ENTERTAINMENT & NETWORKING
BUDGET DECREASE PERCENTAGE WHAT PERCENT GE OF YOUR FIRM's WORKFORCE CAN EFFECTIVELY WORK FROM HOME? HAT PE NTAG OF YOUR FIRM's WORKF RC CAN EFFECTIVELY WORK FROM HOME? 20% 15% 27% Median Mean
IMPACT ON BUDGET I P T
% % 56% 38% 37% 37% 6% 18% 18% % 15% 18% 67% 11% 15 11% 32% 1% 18%
TELECOMMUTING & WORKING
My firm is considering changes to the 2020 budget No changes have been made to my firm's 2020 budget and none are currently planned My firm has altered the 2020 budget due to COVID-19 REMOTELY COVID-19 has changed my firm's policy on telecommuting to allow any employee to telecommute at any time. COVID-19 has changed my firm's policy on telecommuting to allow only certain employees to telecommute currently. My firm allows for telecommuting for certain employees and has not changed its policies in response to COVID-19. My firm allows for any employees to telecommute at any time and has not changed its policies in response to COVID-19. My firm does not allow for telecommuting and has not changed its policies in response to COVID-19. IMPACT ON TELECOMMUTING & WORKING REMOTELY COVID-19 h s chang d my firm's policy on telecommuting to allow any employee to telecom ute at any tim . COVID-19 has changed my firm's policy on telecommuting to allow only certain empl yees to telecommute currently. My firm allows for telecommuting for certain employees and has not changed its policies in response to COVID-19. My fir llows for any employees to telecommute t any t e and ha t c ang d its policies in response to COVID-19. My firm does not allow for telecommuting and has not changed its policies in response to COVID-19. IMPACT ON REVENUE The impacts of COVID-19 will likely cause a decrease in my firm's revenue by this percentage compared to the previous year COVID-19 will not likely impact my firm's revenue in any way COVID-19 will likely cause my firm's revenue to increase IMPACT ON DISCRETIONARY SPENDING 3/25/2020
0% 0% 20% 40% 60% 80% 100% 0% 20% 40% 60% 80% 100% 10% 20%
Lower Quartile Median Mean Upper Quartile Lower Quartile edian Mean Upper Quartile
95% 95%
75% 75%
65% 65%
REVENUE DECREASE PERCENTAGE 45%
45%
Median Mean
16%
10%
1/1
1/1
%
COVID-19 IMPACT (CONT'D)
0%
IMPACT ON EDUCATIONAL EVENTS & TRAINING No changes have been made to my firm's 2020 discretionary spending and none are currently planned My firm is considering devoting discretionary spending to challenges created by COVID-19 My firm has suspended all discretionary spending My firm has devoted discretionary spending to challenges created by COVID-19 Other Employees at my firm are not allowed to attend business conferences and trainings My firm supports employees individual decisions to not attend events or trainings but has not issued a change to formal policy
46% 32% 13%
%
33% 28% 17% 15% 7%
8% 2%
Business conferences and trainings are approved on a case-by-case basis No changes have occurred to my firm's policy on educational events and trainings Other CANCELLED OR DELAYED PROJECTS
%
WORKING TOGETHER, from page 7 % My firm supports the decision of employees to refrain from public networking but has not issued a formal policy My firm has mandated that employees refrain from entertaining clients in social public settings (restaurants/bars/events) No change Other My firm is considering asking employees to refrain from entertaining clients in social public settings (restaurants/bars/events) 17% 5% 3% No projects have been cancelled and we do not anticipate cancellations or delays Clients have cancelled or delayed a project We have not yet cancelled or delayed a project, but are considering it Yes, my firm has cancelled or delayed a project 39% 34% 22% 9% INVESTMENTS IN RESPONSE TO COVID-19 % Data is from the March 25, 2020 report with 149 espondents. IMPACT ON CLIENT ENTERTAINMENT & NETWORKING 45% 30%
TZL: In one word or phrase, what do you describe as your number one job responsibility as CEO? MH: Be a positive, stabilizing force and look at the big picture. “We have worked closely with Zweig Group to implement project management training for everyone, and we are working to clarify and separate the role of project architect and project manager as we move forward.” 37% 18% 18% WHAT PERCENTAGE OF YOUR FIRM's WORKFORCE CAN EFFECTIVELY WORK FROM HOME? 75% 65% 95% Lower Quartile Median Mean Upper Quartile 63% 28% 10% 2% % 51% 16% 16% 15% 14% TZL: What happens to the firm if you leave tomorrow? MH: Without hesitation, and because of the people we have on staff, I can confidently say that GH2 would continue to grow and prosper and serve our clients well. 1/1 % 15% 11% 0% 20% 40% 60% 80% 100% 45% 7% 5% 5% 4% 3%
TZL: They say failure is a great teacher. What’s the biggest lesson you’ve had to learn the hard way? MH: Choosing project consultants who don’t have the same level of dedication and desire to provide great service to your clients will end badly every time. TZL: Research shows that PMs are overworked, understaffed, and that many firms do not have formal training programs for PMs. What is your firm doing to support its PMs? MH: This is something we work on every day at GH2. We work hard to communicate and share workload challenges through weekly team leader meetings and central schedule coordination. We have worked closely with Zweig Group to implement project management training for everyone, and we are working to clarify and separate the role of project architect and project manager as we move forward. IMPACT ON TELECOMMUTING & WORKING REMOTELY COVID-19 has changed my firm's policy on telecommuting to allow any employee to telecommute at any time. COVID-19 has changed my firm's policy on telecommuting to allow only certain employees to telecommute currently. My firm allows for telecommuting for certain employees and has not changed its policies in response to COVID-19. My firm allows for any mploye s to telecommute at any time and has not changed its policies in response to COVID-19. My firm does not allow for tel commuting and has n t changed its policies i response to COVID-19. We have not made any significant investments We have hired additional cleaning services Other We have hired outside contingency consultants I P RSONAL TRAVEL I've stopped all non-essential personal travel I'm avoiding travel to certain locations I'm not planning on trav ling outsid of my im ediate town/city I'm not planning on traveling outside of the country No impact I'm not planning on traveling utside of m state I'm not plann ng on leavi g my home Othe My f rm has ask d me to refrain from pe sonal travel I've stopped all pers nal trav l but m traveling for business
RATE THE FOLLOWING IN TERMS OF IMPACT ON A 1 TO 5 SCALE WITH 5 BEING A HIGHLY NEGATIVE IMPACT
RATING
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THE ZWEIG LETTER March 30, 2020, ISSUE 1338 Ability to obtain new work Ability to collaborate with subcontractors / consultants on projects
2.5 2.3
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