Professional June 2024

REWARD

Service desks in pay and reward

Part three: How service desk automation can lead to data-driven decision making and change the roles and behaviours of the payroll team

In the final article of a three-part series, Ian Hodson MSc ChFCIPPdip, director of people and culture at Housing21, and Ana Laiu MSc FCIPPdip , director of pay and reward at PPHE Hotel Group , explain the benefits and opportunities brought by the data derived from service desk technology

| Professional in Payroll, Pensions and Reward | June 2024 | Issue 101 34

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